Natalie's Taste Of Lebanon - Richmond

Natalies taste of libanon is a beautiful restaurant! we had a big meeting for a birthday dinner and it was really good. love, laugh and good mood! eating was amazing! I ordered the beef-shawarma wrap. the customer service was great. a table ordered additional appetizers so that the server offered it to us and we like to accept! they were the carmelized, brusseln spies! I would recommend this place for termine and big parties!

The fried Brussels sprouts were incredibly fresh and crispy! I was already halfway through when I remembered there was bread. The bread was like a homemade pita, and it even came with a film in the bag to keep it warm, which was a nice touch. The bread also made a great cracker the next day.

The food at this restaurant was excellent, however, the service was extremely slow. The server apologized multiple times, but it didn't improve the situation. Even though the restaurant was empty, we experienced long waiting times. Additionally, we were unhappy with the added tip to the bill, as we believe the customer should have the freedom to decide how much to tip. Unfortunately, this was our final visit to this establishment.

The restaurant is not as good as it used to be. We used to enjoy great food and service on the outside terrace, but now the service is very slow in nearly empty dining rooms and the interior ambiance is sterile compared to our previous experiences. The food is still good, but the wine is expensive. Despite the server being pleasant, they were inattentive and only brought out the bill after a long wait for our small plate and main course. The automatic 20% gratuity added to the bill was an added inconvenience. Overall, it was a disappointing experience and we do not plan on returning.

One of our favorite places to go when in the area. Always delicious with the sweetest server ever! Always a treat!!!!