Jewfro - Richmond

Hi, I'm reaching out through this review in hopes of finding a resolution to an issue I've encountered with a gift card purchase from JewFro. Last year, I bought a $150 gift card for my parents, anticipating the opening of JewFro's new location in Raleigh, North Carolina. This was under the impression, supported by the restaurant's announcements, that the gift card could be used there, making it a perfect gift for my family who lives in Raleigh.Unfortunately, the plans for the Raleigh location were scrapped, and now, my family and I are in a difficult position as we cannot use the gift card in Richmond due to geographical constraints. I have made several attempts to contact JewFro for a possible refund or another solution, including direct calls and emails to the owner, but to no avail.I understand that changes in business plans can happen, but I am disappointed in the lack of communication and customer support in resolving this matter. I am still hopeful for a response or a gesture that acknowledges the inconvenience caused, ideally in the form of a refund or other compensatory measures.I've always admired JewFro's unique offerings and was excited about sharing this experience with my family. It's unfortunate that this situation has overshadowed what could have been a great customer experience. I hope this review prompts JewFro to improve their communication and customer service regarding unforeseen changes in their operations.Thank you for taking the time to address this concern.

That Deli Roll Wellington alone is reason enough to go to this place. Great place, loved it, definitely coming back!

What a disappointment! We were really looking forward to dinner last night after hearing great reviews. First thay sat us at s cramped table. The host/server was wearing a mask but somehow still doesn't know how to do to properly, in 2024. He tried to take our order without writing it diwn but could not remember it.We ordered the challah with dips. The bread was good but the soicy butter was flavorless. The potato app was also a dissapointment. My $14 smoked whiskey drink lacked a smoky flavor! Now onto on meals. The falafel (ordered as a s main) was fried at too hot of a temp making it too dark on the outside, greasy, and raw inside. The gnocchi were also very disappointing! The dumplings themselves were good and so was the sauce but there were only sbout 10 gnocchi and Im guessing about 1 tablespoon of sauce. The service was lackluster at best with our server dound double duty as host and somehow ignoring us while standing immediately adjacent to our table!! The price I was charged for my wine was more than what was on the menu. The remedied it but that should not happen!! Imagine how many people didn't notice. We ended the night with a $190 bill and were all still hungry.

Best meal I've had in a LONG time I had the gnocchi with brisket. My wife had the African peanut soup and falafel which was incredible as well. Everything was perfectly seasoned. I only wish the lighting was a little more intimate/warm. Still a great place for a date night. Servers were knowledgeable but not overbearing.

I 'm NOT an easy reviewer. I 'm pretty critical because I do not care for fusion food. It almost always misses the mark of both food cultures. In this case... I 'm definitely not disappointed.Let 's start with service: Paul is nothing short of outstanding. Knows the menu, the ingredients, how to be present and how to disappear but still be available. That young man is a gift and should teach lessons!The atmosphere: I 'm not sure what I expected but again, I was not disappointed. I think, for me, it 's fortunate we attended in a quiet weekday night. I can imagine if it were crowded the background noise would have been a little difficult. I didn 't understand the decor. It didn 't add anything to the experience but it also didn 't detract either.The food: Jewish and West African. I grew up in NY with a significant Jewish population. When I fly the meals I order are kosher (although I do not keep kosher myself . I was surprised. The potato latkes were fluffier than I 've had but still delicious. I neglected to get pictures because they were gone that fast! My companion ate 1½ then remembered we were supposed to be sharing lol. I would have liked a little more sour cream. It really made the potatoes and apples sing!Next we ordered the challah and dips. Had to wait because the challah was still baking. The bread: we could have waited a few minutes more. Although we didn 't complain (because it WAS delicious, it could have stood either a couple of more minutes in the oven or rested a few minutes longer. It seemed slightly doughy inside. I would guess that told who never had fresh challah, like my companion, would not have noticed but I 've had it fresh from Mrs Silverbergs ' (a neighbor back home when I was growing up oven so I know better. Still, it was delicious. The dips: harissa butter, chermoula, and shakshuka jam- We both found the butter ok. Funny thing, I made lamb chops last month and made harissa butter. We were a little disappointed... Not enough harissa for us. The chermoula was tasty but seemed to have been batch made maybe a day or two before. Still, it was good. The shakshuka jam. When I got home I immediately became 6 looking up recipes for this god designed condiment! I 've had shakshuka but I 've never had this! I cannot imagine bottling it would do anything to improve the flavor but it needs to be bottled! GO. GET SOME!For our main course: My companion had the Shliskas gnocchi with Zigni brisket (be warned- the brisket is spicy! They loved it! It was a fantastic portion size and was delish. I ordered the Lamb Shank Tagine. It was tasty but my disappointment is my own... Be clear: this was a delish dish. I sort of expected some char but the taste was more like it has been baked in an oven. Yes. I know how tangines work. I just expected something a little different. I happen to be one who is not bothered by the gaminess of lamb and wild meat. This was very mild. It was clearly lamb but was very mild. The acorn squash was good but I searched for the harissa and couldn 't find it. I love Israeli cous cous and this was prepared perfectly.I was not disappointed in this fusion meal. We definitely expect to return. They have a curated drink selection and wine bottles are 50% of during happy hour.Here 's is the kicker (and we LOVED IT! . We carefully reviewed the website. There was no mention of a service fee, or any kind of fees at all. When we got the menus I specifically looked for some hidden fee. When the bill came I KNEW that BAM! another restaurant in Richmond was trying to sneak something in but no. Absolutely not! The only fees are what the government requires we pay: Taxes! All the food above plus 2 drinks came to $104. Plus a generous tip (with, thank god no suggestion in how much. It 's almost as if we are adults and would do the right thing! .Go there. Eat there. Drink there. It 's a fusion that actually makes sense. I don 't know how often they change their menu bu