Reviews

Overall Total Score
2.8 out of 5
Average | 1730 reviews

What Ashlynn Boyle doesn't like about Bojangles:
I went through the drive thru and the cashier(Shakhia) had a bad attitude. She didn't give me a receipt and was irritated when I asked for it. No courtesy at all! The customer service at this Bojangles is poor. I don't recommend this place and won't be returning. The food is good but the workers are a serious turn off. View all feedback. What Clemmie McClure likes about Bojangles:
Love their biscuits and ice tea. The place is always in need of a cleaning. Front counter where the chicken is displayed under the heat lamp is oily and load with crumbs. The staff is playing in the back. Manger has their hands full keeping them focused on the job. View all feedback.

Reviews from various websites

Menu
2.4 ★ from 11 reviews
Lorine
01.12.2017 - 09:12

We stopped in for breakfast and witnessed the manager filling a very very large to go order, all while her crew took care of us walk in customers.

Christy
01.12.2017 - 09:12

I love bojangles but they seem to be getting slower and slower with their service.

Gerda
01.12.2017 - 09:12

Slowest drive through experience of my life. Not just once but each time I've been. Seriously takes 10 minutes to drive through. Good food. Slow service.

Adélaïde
11.04.2023 - 18:30

These bojangles are from 5:30 am to 1:00 pm. Things go pretty smooth during this time. This crew usually has a good balance of older people and mature adults. D...

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Philippe
11.04.2023 - 18:30

I went through the drive thru and the cashier (Shakhia) had a bad attitude. She gave me no receipt and was irritated when I asked. No courtesy! Customer service...

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The Richmond Bojangles on Midlothian Turnpike has consistently delivered hot, fresh food with friendly service, earning a perfect 10 out of 10 rating. Customers rave about the biscuits and ice tea, but note that the restaurant could use some extra attention in terms of cleanliness. The drive-thru line can be long, but the food quality and customer service during the morning shift are top-notch. However, the same can't be said for the afternoon crew, which has been criticized for poor attitudes and lack of professionalism. Overall, the pricing is reasonable, with a pulled pork sandwich deal that offers good value for money.

Aggregated
2.6 ★ from 10 reviews
Joe
18.06.2023 - 12:57

Love their cookies and iced tea. The place always needs cleaning. Front counter, where the chicken is displayed under the heat lamp, is oily and loaded with cru...

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Edipo
18.06.2023 - 12:57

I ordered breakfast this morning and 2 sausage biscuit combos. Waiting was not very long, but the “Cashier” was not at all attentive to me. He went away from th...

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Manfred
18.06.2023 - 12:57

I tried the pulled pork sandwich and liked it. It was meat with spices. No! The price was great. Two for $5.50. Go to a barbeque restaurant and it is more for 1...

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Ashlynn
18.06.2023 - 12:57

I went through the drive thru and the cashier(Shakhia) had a bad attitude. She didn't give me a receipt and was irritated when I asked for it. No courtesy at al...

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Lorena
18.06.2023 - 12:57

I went through drive through and waited 55 minutes for barbecue after paying and going through window. 55 minutes extra after paying. Don’t ever come here. Go t...

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Foursquare
3.2 ★ from 9 reviews
Google
3.2 ★ from 740 reviews
Tripadvisor
2.4 ★ from 5 reviews
Int Restaurants
3.5 ★ from 924 reviews
Sirved
3.2 ★ from 31 reviews

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