Subway - Richmond

The staff member I encountered in the afternoon had a very pleasant and calm demeanor. She was very helpful in guiding me and provided excellent service.

I highly recommend asking for Neha when you visit this restaurant. She was extremely helpful and put together a last minute platter for us with a cheerful attitude and excellent customer service. She made our experience smooth and enjoyable.

The customer service at this restaurant was very disappointing, with rude staff and a sub that was not made properly.

Indian lady with red hair is very rude and unprofessional.I guess asking for few more jalapeños are too much work for them or costing it from their paycheque or something. She's always talking while making food with no mask on, which is very disgusting. Also she made fun of me because i ran google translator while she was making my sandwich and conversation between her and her co worker was about humiliating about me in their own languageVery racistVery rudeVery unprofessional

I thought it might have been my imagination, but noticed it a few times I went in. I always had the same server. She was rude and angry with me, but very kind with everyone else. I think she was discriminating against my skin colour, as that is the only thing that I could see was different between me and the other people. I won’t go back, as she makes me feel like I shouldn’t be there and I am bothering her.