Kfc - Richardson

#15 - Fast Food - Richardson, Chicken, Chicken Wings
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Kfc

Kfc
1.8 / 5 (137 reviews)

Description

At this KFC location, customers report significant dissatisfaction with both food quality and service. Orders were often incorrect or incomplete, with meals arriving cold, soggy, or overcooked. Fries lacked freshness, and drinks were served improperly. Staff interactions were frequently described as rude and inattentive, with supervisors contributing to negative experiences. Additionally, wait times were unexpectedly long despite low traffic, and changes were sometimes withheld. While the food occasionally met basic expectations, poor service and atmosphere overshadowed the dining experience, leading many patrons to vow against returning to this or any other branch of the chain.

Last update: 17.01.2026 from: Louisa

Feedback

★ 1.8 / 5 from 137 reviews
schoen-devante
12.03.2023

The food was decent, but the service and atmosphere are seriously lacking. The managers and staff were rude and inattentive to guests. I will not be returning to this location or any other KFC in the future. Food rating: 3/5.

faustino-padberg
12.03.2023

They gave me the wrong order and then kept my change. Horrible service and the supervisor was the one that did it. Awful lady. It’s not the money it’s the fact that she was horrible. Bad service all around!!!

sgoldner-grass0
12.03.2023

This place is a no go for me anymore. If you see the parking lot empty, that's always a sign of restaurant isn't good. Believe the parking lot! Food was very disgusting, wasted my money on it and will not be back to this location.Food: 1/5

louisa-runolfsdottir
12.03.2023

Thanks, A buyer from Oklahoma

jkertzmann-restauran-1
12.03.2023

DO NOT GO THERE nor place orders online. This place is nasty and not reliable at all.I placed an online order, and everything was wrong; it was a different order, so obviously, there were missing items. I called the store, but the line was busy; if there are any issues with your order, you better be ready to go to the location. Going there is as bad as their services. The place smells horrible!!! The soda machines are nasty. No one inside the store wore a hair net. There was this guy with a huge afro, hair all loose, handling the orders; the manager was the same. She was wearing a ponytail with hair loss—no coming back.

FAQ

The restaurant offers the opportunity to experience sporting events on a TV / screen.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological disabilities.

The restaurant accepts the common credit cards.

More information

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