Rocky Rococo - Rib Mountain
Rocky Rococo
Description
Rocky Rococo offers delicious Chicago-style pizza and pasta that keeps many customers coming back. The food quality is generally praised, with standout items like breadsticks and daily slices earning loyal fans. Several customers appreciate friendly, accommodating staff—especially long-term employees who build personal connections. However, service can be inconsistent, with some reporting slow order times, drive-thru challenges, and occasional errors. Prices are considered high compared to competitors, which some find justifiable given rising costs. While management responsiveness varies, the overall experience balances tasty food with uneven service, making it a mixed but often satisfying choice for local pizza lovers.
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This review has had a long time coming. 3 years ago I used to work just down the street and would stop in at Rocky for lunch 2 or 3 times a week. The manager at the time quickly got to know me, my order, and the way I like it.That same person now runs the whole joint! And although I no longer work down the road, and come in much less often. She still knows me, and my order, and the way I like it!The store is clean, the food is great, the service is great. You'd be hard pressed to find another person as dedicated to her store and her customers as Tia. It's worth making the trip!
We had lunch shortly after they opened, and the food was excellent—everything was fresh.
The service was friendly, though a bit slow. It took around 45 minutes for our order to arrive, but the food was delicious! The staff were kind enough to give us two complimentary cookies to make up for the wait, even if they were a bit stale (but it’s the thought that counts, right?). The breadsticks were just as I remembered.
Rocky's definitely is not what it used to be. The prices are high compared to other places. The food was horrible. I had to send my breadsticks back twice and my pizza back, just to get the same stuff that was sitting under the heat lamp all day. After complaining twice, the manager finally came out and apologized but offered no solution or a refund. Needless to say I will never eat at Rocky rococo's again!
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