Panda Express - Rialto

Always messing up my to go order. This is the 3rd time and give unreasonably small portions read more Always messing up my to go order. This is the 3rd time and give unreasonably small portions

The food was delicious and freshly prepared. The staff was very friendly. The location was great; I didn't have high expectations but I was pleasantly surprised... read more The food was delicious and freshly prepared. The staff was very friendly. The location was great; I didn't have high expectations but I was pleasantly surprised! I will definitely return soon!

What really impressed us was the service. From the moment we arrived, the staff greeted us warmly and were attentive to our needs. The food was fresh, warm, and... read more What really impressed us was the service. From the moment we arrived, the staff greeted us warmly and were attentive to our needs. The food was fresh, warm, and delicious! We ordered a variety of dishes, including Chow Mein, Fried Rice, Kung Pao Chicken, Beijing Beef, Mushroom Chicken, and String Bean Chicken Breast. Each dish was perfectly prepared, bursting with flavor and cooked just right. I think many people overlook how consistent and tasty Panda Express can be, and it's clear that the Rialto location takes pride in that. Moreover, the prices were consistent with what you would expect from any Panda Express, making it a great value. Overall, everything was spot on, from the service to the quality of the food. We left with satisfied appetites and no complaints at all. We came away with a positive impression and are looking forward to returning. Regarding parking, this location tends to be busy, so finding a spot can sometimes be a challenge. However, the entrance is wheelchair accessible.

The food is always fresh, and whenever it's not, I simply ask them to make it fresh, and they happily oblige. There's never any issue when I come here! read more The food is always fresh, and whenever it's not, I simply ask them to make it fresh, and they happily oblige. There's never any issue when I come here!

Went to the drive thru tonight for a three entree plate, was told to hold on a minute and i politely replied take your time , ...... that apparently was my firs... read more Went to the drive thru tonight for a three entree plate, was told to hold on a minute and i politely replied take your time , ...... that apparently was my first mistake. After about 3-4 minutes, girl asks what id like to order, as i proceed to tell her id like a three entree plate with all chowmein, her response was would you like chowmein or rice i repeated my order of chowmein, and then as i ordered two of the three items, i was told to hold on mid order. I then waited aboit 2-3 minutes, and a different girl then asked me what i wanted again. I repeated my order, again and finished with that will be all . Girl replied well if thats all, pull up . Irritated at this point but not yet mad, i finally got to the window, and asked what my total was, the girl responded... what did you order again, so for the third time i reapeated my order in clear detail. The girl then rolled her eyes at me and walked away and another female worker approached the window, and asked me for a fourth time what i ordered....i now asked to speak with the manager clearly being quite upset. Now here Liz the manager enters the story, when she came to the window i explained what had happened, and she responded ill see what i can do what did you order so i told her with a bit of irritation stating this would be my fifth time repeating my order, and i still have not been told my total, she then rolled her eyes at me and got an attitude and asked if the shrimp i ordered was honey walnut or spicy, with quite a smirk on her face as if she was intentionally trying to irritate me further. She then walked away and i waited for 5-6 maybe 7 minutes i then just drove off not even wanting the food anymore. This establishment has never been uphill so i cant say it went downhill, ever since Liz has been manager of this place, its nothing but constant attitude and horribly trained employee 's. Sad to say with the new wage increase, the owner will lose business more and more until this is resolved, either retrain Liz or find someone who 'll treat the consumer with respect and appreciation. Tonight was my last visit to that location.