Dunkin' - RHINELANDER
Dunkin'
Description
**A Mixed Bag at Dunkin' Donuts**
Dunkin' Donuts has garnered a reputation for inconsistent service and food, with customers frequently citing short-tempered staff and disappointing menu items. Reports of rudeness, particularly towards disabled patrons, have emerged, leaving a sour impression. Additionally, the quality of beverages, including coffee and chai lattes, appears to vary drastically, with some indicating they felt rushed or misinformed about their orders. Conversely, there are glimpses of positive experiences, particularly regarding one attentive manager praised for her politeness. Overall, while some loyal patrons cherish their visits, many believe the restaurant could significantly improve its customer service and product quality.
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Not a Dunkin person at all, but needed a quick caffeine infusion during shift. Ordered a hot chai tea latte which was just warm, and also tastes awful. Maybe I'm just used to the Starbucks one? Regardless, not returning. Also, a $1 charge for non-dairy milk is insane considering the tiny amount that goes in a drink.
Sam is an excellent manager and needs an increase! my dad and I came by the afternoon because of donuts and coffees a cold day. she was extremely polite, friendly and gracious when we had gift card problems. very recommend this place for excellent staff and service.
Does not offer enough sugar free aromen. uncontinued sf toasted almond, the only one I really liked. Online menu shows zero sf aromen. regular coffee is crazy expensive and doesn't taste so great. once a latte ordered and half a cup coffee with a small foam on top. I stopped, sad face. I loved the roasted mandelfrost coffee in summer.
I’m a regular at this restaurant. The staff is friendly, and the service is excellent. The food and drinks are always the highlight of my visits!

