Flat Rock - Rexburg

My husband and I were really excited to try this place because we love MOD in Idaho Falls, but hate the drive. We came in at 12:15 (over an hour after they were supposed to be open) and there was only 1 employee. He hadn’t finished prepping and the nozzles weren’t even on the soda machine yet. Bless his soul because he seemed very new. He was really nice, but it took him a very long time to even get to us (the only ones in the store), let alone to build our pizza. Again, probably because he was new. We waited for probably 10-15 minutes by the time we actually got around to paying and sitting down. It took all of 5 minutes for our pizzas to bake, and they came out burned on the bottom. I’m giving 2 stars because even though it took forever to order and our pizza was burned on the bottom, they still tasted really good!!!! We got the “bacon and mac-n-cheese” and the “smokey hills.” Both were super yummy!!!!

I am giving this restaurant 5 stars solely for the hardworking girl at the front and the delicious food. However, I am not impressed with the management. The fact that she mentioned not to tip because the employees do not receive them and the owner takes them is concerning.

Incredible experience. I ordered the pizza with all the meat toppings and it was delicious. I highly recommend it.

This restaurant is amazing! I decided to try the speck and macaroni and cheese pizza, even though it sounded like a strange combination. But I ended up loving it. It is now my favorite type of pizza!

The food is great. The service is terrible. Every time I’ve gone, the employees are slow, clueless about customer service and how the restaurant works. Someone please train these poor kids how customer service works.