Reviews

Overall Total Score
4.4 out of 5
Impressive | 152 reviews

What Mick Elliott doesn't like about Potbelly:
Both our sandwiches were burnt. Bread was burnt, bacon was burnt. It was so burnt we couldn’t even finish eating it. Truly horrible food. However, we got the oatmeal chocolate chip cookies and those were wonderful. I’m hoping this was just a rushed lunch order that someone overlooked, and not a norm. But I will not be trying it again to see. View all feedback. What Tony Sutphin likes about Potbelly:
Ordered online today to pick up at 11:20am…. Walked to store and ended up waiting 40 minutes while the employees made all the customers that walked in orders first. The wait to pickup line kept growing and growing and since we had all paid for our meals, leaving was not an option. Not once did anyone acknowledge or apologize. It would I gotten order quicker by walking in to order. I think the manager needs to rethink... View all feedback.

Reviews from various websites

Restaurantji
4.4 ★ from 152 reviews
Faran
30.06.2024 - 15:54

Spent 10 minutes waiting to checkout for just a bag of chips. Staff was so slow I'm a bit surprised they are still in business. That's with barely any customers...

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Cee
30.06.2024 - 15:54

Nice casual place for a nice conversation and nice sandwich.

Alvin
30.06.2024 - 15:54

After ice skating, there is nothing better than enjoying a hot broccoli cheddar soup with a sandwich.

Mick
30.06.2024 - 15:54

Both our sandwiches were burnt. Bread was burnt, bacon was burnt. It was so burnt we couldn’t even finish eating it. Truly horrible food. However, we got the oa...

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R
30.06.2024 - 15:54

For me the food has been good, service is above average and the employees are polite and respectful. In general I visit after the dinner hour. Love the malts.

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