Marmalade - Репино
Marmalade
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Tried to book a banquet at a restaurant, they couldn’t call me back for 3 days Service: 1
12.2023. to 24.12.2023 we rested at your hotel. I really liked the room. (1303). In the SPA complex the swimming pool and Russian steam room are excellent. The Hammam and Finnish sauna were completely disappointing. It’s cold, even after comments from the SPA complex employee, nothing has changed. But what upset me the most was the so-called Arteshok restaurant, it was truly a SHOCK!!! Everything is so meager and poor, dishes and baked goods are of low quality. Cheap defrosting and semi-finished products!!! There is no choice, literally at all!!! No meat dishes!!! Ready dishes are spread on small plates and trays. It felt like we had walked into a small, cheap diner. We often vacationed in your hotel, we were always charged with positivity and good mood and with a great desire to return. But today this desire has completely disappeared!!! The inflated prices absolutely do not correspond to the provided menu in the buffet restaurant!!!
The room was clean and the staff was kind. The pool facilities in spa were clean and enjoyed with children enough, and it was a bit disappointing that there was only one sauna.
In general, I don’t really understand this format of vacation, but sometimes you have to go with friends. In general, for two nights for three (2 adults and a 6 year old child for 40k we got a small room with two separate beds and a folding bed. It was impossible to move the beds; the mattresses kept moving apart. The mattress is just terrible, it’s impossible to sleep, I felt every spring, everything hurt after them. There is no door in the shower, and the difference between the shower area and the sink is so small that water constantly flowed in, making it difficult to go to the toilet. The food is okay, I think everyone can find something to suit their taste. The pool is paid, but what to do there besides the pool is not very clear it was also very cold in the pool, it was ok only after the bath. But there are all sorts of things for swimming for free (sleeves, circles, boards . The baths are normal and clean The massage cost 3500 per hour. I liked how they did it. Otherwise, the spa is not very interesting, the procedures are questionable. The children's room is good, free, there is a nanny, you can leave the children. Other activities such as bowling, billiards, slot machines, karaoke everything is paid. In short, if you don’t drink, it’s boring there
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