PF Chang's - Reno

We had the absolute beat Coconut Mojitos and dinner experience, but Dustin, the best waiter in Reno, put our experience over the top last night! Thank you for m... read more We had the absolute beat Coconut Mojitos and dinner experience, but Dustin, the best waiter in Reno, put our experience over the top last night! Thank you for making our friend’s birthday so special last night.

I normally don’t give bad review so this is a 2 stars instead of a 1 Reservation was at 8pm. We checked in at 7:55 and got seated by 8:02 so I was like oh great... read more I normally don’t give bad review so this is a 2 stars instead of a 1 Reservation was at 8pm. We checked in at 7:55 and got seated by 8:02 so I was like oh great, on time! After that, 8:10, not one single person came to our table. I told my wife maybethe server wasn’t aware we are in his/her section. 8:20, still no sign of anyone. It’s not that the workers didn’t see us.We’re right there. The table next to ours, the server was very attentive. So she must have seen us sitting there. Didn’t itoccur that’s it’s weird it’s been a minute but no one has come to our table? The table came in after us got served watertoo. And we continued to sit like we’re not even there. We left after a few minutes.

This restaurant was extremely disappointing. All of our dishes arrived lukewarm to cold, leaving us with the impression that they were not fresh. Considering th... read more This restaurant was extremely disappointing. All of our dishes arrived lukewarm to cold, leaving us with the impression that they were not fresh. Considering the high prices, this should not have occurred.

The service was prompt and the staff were friendly. It may have been because we visited on a holiday, but the customer service was professional and courteous. T... read more The service was prompt and the staff were friendly. It may have been because we visited on a holiday, but the customer service was professional and courteous. The restaurant itself was very clean and the decor was ideal for a romantic date. As for the food... it was average. While all the dishes we ordered were decent, there seemed to be a lack of depth in flavor overall. The dishes looked appealing but we found that some flavors were missing and lacked heat. Some of the dishes were also lukewarm, possibly due to the busy atmosphere. The prices were reasonable, making this a place that anyone can afford if they are looking for Instagram-worthy and affordable options. In general, it was an okay restaurant experience.

Though we have a reservation when we arrived at the restaurant we still have to wait about 20-25 minutes because the restaurant doesn’t have enough servers at t... read more Though we have a reservation when we arrived at the restaurant we still have to wait about 20-25 minutes because the restaurant doesn’t have enough servers at the time.