Mcdonald's - Reno

The interior space feels dirty. Using the computer to order was simple but it took too long to get our food and it was cold. We have used the drive thru with greater success but the app and less staff make it an unfriendly experience.

Food was good, fries were fresh, icecream machines working! Yay!Service one star because I had to wait 5 minutes AT the window before the lady even acknowledged we were there then another 3 before she took my card.

I've been to this mcdonalds on many occasions and almost every time they have gotten my order wrong

I really enjoy their double cheeseburger with extra onions and no pickle and of course their fries. The best deal is using the app and buying 1 double cheeseburger and getting the second one free. Heats up in a microwave just fine. Service is pretty good at this location.

Drive thru drains water off roof directly onto drive thru cars, people, and window area (I would call the manager an idiot) but I’m a Christian so I won’t. However, the manager there has a GLARING PROBLEM and doesn’t seem to care, the drive thru worker had to give me the food out in front of the store. He said that the drain problem was reported to the manager MANY times but that he ignores it. This situation inconveniences everyone from customers to workers. Where in HELL is the Regional Manager?