Reviews

Overall Total Score
4.4 out of 5
Impressive | 3644 reviews

What User likes about Ihop:
very easy order online for pick. they do not seem to have the necessary personal for picking up orders. that is, the service is still great and the staff is friendly and eating is very tasty. View all feedback. What User doesn't like about Ihop:
eating is nice and the staff is friendly but not order curbside pickup! I had the same bad experience twice with curb-side pickup in this place. we order online, park before location for picking up on the side, text when arrived and nobody shows up to supply the food. I used this service when I was sick and have to go inside at the end to get the (dual cold) food because not even the phone they would pick up. mannage... View all feedback.

Reviews from various websites

Restaurantji
3.4 ★ from 277 reviews
Andre
09.08.2024 - 05:59

I was ignored by several staff members for around 15 minutes. When I was eventually assisted, I felt like it was a hassle for them to serve me.

Melissa
09.08.2024 - 05:59

The establishment was very busy and under staffed to begin when we walked in for our party of 7. With that being said we understood that we will have to wait fo...

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Mr
09.08.2024 - 05:59

First time having ihop, food was better than Denny’s, service was fast and cheerful

Bradley
09.08.2024 - 05:59

Ordered Uber. Pancakes, came with no butter, no syrup. Will never eat here again!

Bruce
09.08.2024 - 05:59

Cold toast. Lukewarm hashbrowns.High prices. Last time we go there.

IHOP offers tasty food with friendly staff, but curbside pickup has been inconsistent. Staff behavior and training need improvement, especially regarding rewards programs. The restaurant was found closed early despite advertised hours. Understaffing led to long wait times and unsatisfactory food quality during peak hours. However, online ordering is convenient, and the food quality and service are usually excellent. The over-55 discounts are a great value. Overall, IHOP provides a reliable dining experience, with some areas needing improvement for consistent customer satisfaction.

Menu
3.6 ★ from 12 reviews
Easter
12.07.2022 - 14:52

Incredibly slow service. I ordered a dish that came with pancakes and requested gluten-free for the pancakes and they refused to accommodate even if they have g...

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They took us in pretty fast and many people waited. service was fast and good. that was great.

Lavinia
12.07.2022 - 14:52

I took my youngest son and daughter to IHOP for breakfast. There was quite a waiting list but it went relatively quick. Our server refilled my Pepsi 4-5 tines s...

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Eulah
17.06.2020 - 23:45

We had a good time with good food. We all enjoyed our meal. My plate looked like the picture. Our server was awesome she was on it. Plenty of elbow room bathroo...

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Fish was great cooked just right. Hubby had BLT said it was good. Across packing lot from WinCo. Friendly wait staff

Sirved
3.7 ★ from 124 reviews
Sierra
11.10.2023 - 17:56

The food was great, but there was a lack of service. We sat down next to a family of 16 who came in 20 minutes after us, we had 2 different waiters. They ordere...

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Stacie
11.10.2023 - 17:56

My to-go order was cold, missing key items, such as gravy for my chicken fried steak, and when I drove back to have it corrected received another cold order. Th...

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lakisha
11.10.2023 - 17:56

The waitress was racist and very rude. I only asked to substitute meats and she stated ?the next time you come back, I can?t do it?. They got our order wrong tw...

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Kelly
11.10.2023 - 17:56

Their hours are completely wrong. They are not open until 10pm. We arrived at 8:30 pm on Friday evening on 11-4-22 and the doors were locked. We were told by a...

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Rhyme
11.10.2023 - 17:56

Always good pancakes but only 1 star here due to rude staff. Staff needs training on their rewards program. Waitress had no idea how they work called her manage...

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Facebook
4.2 ★ from 41 reviews
Google
4.1 ★ from 937 reviews
Tripadvisor
4.6 ★ from 21 reviews
Doordash
4.6 ★ from 2300 reviews
Int Restaurants
4.2 ★ from 943 reviews

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