Panda Express - Redlands
Panda Express
Description
Images
Feedback
Closing time doesn't mean poor customer service, which is what you'll find here besides crumbs and leftovers around 830pm. Plenty of other options in the area that have better attitudes and customer service.
I don’t come here often but when I do, it’s on my way to work and they always forget to give me a straw.Also, $10 for a bowl of white rice and a few pieces of chicken? No reason to be this stingy…
We went through the drive thru at 7:15pm on Tuesday, Nov 21, 2023. The girl who took our order was very friendly, which we appreciated. However, we only put in an order for 2 plates, which took maybe a minute, and then tried to make an adjustment to the first plate before we got our total. We were told that they had already made the plate, so if we wanted to make an adjustment, we would have to pay an additional fee for an extra entree. That was frustrating. We hadn 't even finalized our order yet. I appreciate that the service was fast, but if I change my mind on my entree choice, then I want that option.Then, we pulled up to the window and the only thing that the girl inside said was $26 and Sauce? No welcome, no smile, no other questions, and no thank you. As soon as she handed us our food she shut the window. We still wanted chopsticks so we had to wait for her to notice we hadn 't driven off. When she opened the window, she didn 't even ask what we needed so we had to make the request. As soon as she handed us the chopsticks she, again, shut the window without a word. Thankfully, the food was great, especially the super greens! Very flavorful. But customer service is severely lacking.
Menu PDF
FAQ
More information
QR-Code for the menu
