Baskin-robbins - Redford

This place was running low on almost everything! Ordering was a challenge, and the drive-thru speaker made it hard to hear the employee, and vice versa. I don't... read more This place was running low on almost everything! Ordering was a challenge, and the drive-thru speaker made it hard to hear the employee, and vice versa. I don't understand how an ice cream shop can run out of so many basic items. No strawberries, no bananas, no soft serve, no cones, and more! The items we eventually received were good, but it was still frustrating.

Our server was fantastic—he had us laughing and made our wait enjoyable. Plus, everything we tasted was delicious. However, it seems they often run low on waffl... read more Our server was fantastic—he had us laughing and made our wait enjoyable. Plus, everything we tasted was delicious. However, it seems they often run low on waffle bowls or don’t have any available at all.

This restaurant is poorly managed. The staff was unprofessional. I ordered two scoops on a waffle, but I received two half scoops along with an empty cone. One... read more This restaurant is poorly managed. The staff was unprofessional. I ordered two scoops on a waffle, but I received two half scoops along with an empty cone. One of the staff members seemed more interested in chatting with friends than attending to customers. I won’t be returning to this place again.

Extremely disrespectful worker did not even turn her mic off before she started rudely talking about me to her co worker I had to repeat my order 3 times. They... read more Extremely disrespectful worker did not even turn her mic off before she started rudely talking about me to her co worker I had to repeat my order 3 times. They are always out of stock and always rude. If you?re going to be rude at 7:30 in the morningmaybe you shouldn?t work with people.

I went up there about 20 minutes before close to get a scoop of ice cream. They told me they were already closed. There were 3 or 4 employees standing around in... read more I went up there about 20 minutes before close to get a scoop of ice cream. They told me they were already closed. There were 3 or 4 employees standing around inside just hanging out. The employees were clearly cheating their employer out of money byclosing early and still getting paid. I hope management sees this, I visited the night of 8/24. You lost a lot of business, manycars tried going through your drive through and were turned away in the time I went from the door back to my car.