Real Nosh Cafe - Redditch

I stumbled upon this fantastic restaurant while waiting for work to be done on my car at Mr. Tyre. The staff were all friendly and enjoyable, and I enjoyed a ho... read more I stumbled upon this fantastic restaurant while waiting for work to be done on my car at Mr. Tyre. The staff were all friendly and enjoyable, and I enjoyed a hot, proper cup of tea and a delicious sandwich.

Great food, great service and real loyalty to people in need of a good hearty breakfast. The owner was initially hesitant as she clearly seemed concerned that w... read more Great food, great service and real loyalty to people in need of a good hearty breakfast. The owner was initially hesitant as she clearly seemed concerned that we would be taking up a table for one of her potential up and coming regular customers. However, as a business owner myself, I fully appreciated the strain and stresses of the hospitality sector. I told her me and my husband would be purchasing a breakfast and she was happy to oblige. She mentioned that ‘some people only come in for a coffee and I feel bad not offering them a table’ but I understand how there are other people needed that seat more than me, that have been working all day and need to sit down for a meal. I really rate this cafe and I really respect the owner for her tenacity. Good luck to her! Xx

This is not the best place to visit. It is not welcoming unless you are already known by the staff. I witnessed a disturbing incident where a man on crutches wa... read more This is not the best place to visit. It is not welcoming unless you are already known by the staff. I witnessed a disturbing incident where a man on crutches was denied a seat to drink his coffee, apparently because the tables were reserved for regular customers. This behavior is unacceptable and disrespectful. There were plenty of empty seats available, so there was no reason to treat him this way. It is important for businesses to listen to customer feedback and make improvements rather than dismissing criticism. It is also important to prioritize customer comfort and cleanliness.

Myself and my partner were waiting for our car at the garage near to this cafe. We asked at the garage if there was a cafe anywhere so we could grab a coffee an... read more Myself and my partner were waiting for our car at the garage near to this cafe. We asked at the garage if there was a cafe anywhere so we could grab a coffee and for myself to have something to eat. This was about 8:30am. When we walked in we asked for a tea and coffee to start with, the lady who I believe is the owner asked if we would be taking away, we told her we would like to sit in as it was freezing outside. Bare in mind most people would sit in a cafe… she told us we would not be allowed to sit in just for a tea and coffee and if we wanted to sit in we had to buy food, I told the lady I would like to order food. The lady then went on to ask us if we were waiting for a car and said she gets really annoyed with people like us coming in like this who are just waiting for a car… okay but you are a cafe, providing a service and we are purchasing drink and food off you??? Anyway… after we ordered the lady told us she only allows 30 minutes of sitting in because she has very loyal customers that come in to her. Meaning anyone visiting will not receive the same service as those she sees a couple times a week. I’ve never heard or known of a single cafe that operates in this way. I was shocked and quite frankly upset being put under pressure to finish my food and drink within 30 mins and get out. On top of that, our tables plastic cloth was dirty, the floor is not a pretty sight, the chair covers have holes everywhere and the shouting at half 8 in the morning is completely unnecessary. This was a horrible experience and for anyone that is getting a car looked at near this cafe just don’t even bother going in there, the way we were treated was horrible and rude. Every paying customer should get treated the same and you should not make customers feel so uncomfortable.

I absolutely adore this place! The breakfasts are of exceptional quality and the staff are so delightful and friendly. They always make you feel so welcome. Thi... read more I absolutely adore this place! The breakfasts are of exceptional quality and the staff are so delightful and friendly. They always make you feel so welcome. This is definitely the best place in Redditch for breakfast. I truly love this place. Thank you so much, Emily Palmer xxxx