Beefeater - Redditch

Gone a little downhill. Needs a good clean especially the ceiling. So much cobwebs with dirt in hanging over tables. Service could be better except the odd person.

We were there for my birthday yesterday, jen was our waitress, she was welcoming, attentive and really helpful. She knew all our meals, remembered so much, as well as looking after other tables too. Jens, a great waitress. Definitely go back again.

Sat waiting for over 40 minutes waiting for food I ordered spoke to manager told him I been waiting 40 mins then calls me a lier until I shown him time on receipt and didn't even apologise food came and was also cold not happy

The food and atmosphere was very good. However, what really made the difference was the service that we received from our waiter, Charlie. She was brilliant with our grandchildren and extremely professional and polite. Our grandchildren gave her a hug at the end of our meal and thought that Charlie was brilliant with them. She is a credit and a great asset to your restaurant.

Went here today for a meal for my husband's birthday, was looking forward to it ,BUT unfortunately it was not a very good experience ,we had the roast chicken we had to leave half as the brocil spears were inedible solid unable t3o get our knives through to cut them,the toast potatoes were hard and powdery &dry it really spoilt our lunch ,I did complain the waitress said she would inform the chef . but that was the it ,there was not come back . Because it was his birthday we thought we'd go for desert which came and that was okay . It cost us £52 79 for a meal that was meant to be a great afternoon, having spoke to another customer in there ,they also said it's always the veg that's not up to scratch ,either over cook or hard and dry . Very disappointing .