Reviews

Overall Total Score
4 out of 5
Impressive | 785 reviews

What User doesn't like about Sultan:
Came when it was packed but didn’t wait for more than minutes. Took a while to get the staff’s attention and waited for nearly an hour for our food to arrive. Finished all our appetisers which was hummus, tzatziki, pita bread and salad. The portion size for the mains was huge so I’ll make it a point to order just one to share on my next visit. Food tastes nice though. View all feedback. What User likes about Sultan:
came when it was packed but not waiting for more than 20 minutes. it took a while to get the attention of the staff and waited almost an hour to come to our food. ends all our appetiser who was hummus, tzatziki, pita brot and salat. the portion size for the net was huge, so I will make it a point to order only one to share on my next visit. eat tastes beautiful. View all feedback.

Reviews from various websites

Menu
4.2 ★ from 12 reviews

Came when it was packed but not waiting for more than 20 minutes. it took a while to get the attention of the staff and waited almost an hour to come to our foo...

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Excellent food and price. very satisfied. only with the personal unhappy, because the staff must smile and be friendly with the customers. they need a special w...

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Eating is really good. excellent value for money on the plates. a lot of change. her chili sauce is the perfect compliment to eat. they are always busy. best Tu...

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Another the most happening and great place while you're around Ilford. I used to reside in New Bury Park some time ago and enjoyed my place being here x

This place does serious volume .I reckon best this side of Stokey/Green lanes .You know its going to be good when over a 100 portions of food are stacked up in...

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At this Turkish restaurant, diners experience a mixed bag. While some laud the efficient service during busy evenings and the generous portions, others express frustration over rude staff and mediocre food. The Chef's Special platter, featuring a variety of meats, garners praise for flavor, particularly the lamb ribs, while the noise and occasional long waits deter some families. One standout feature is the reasonable pricing, appealing to those looking for hearty meals. However, customer service experiences can vary significantly, leading to recommendations for improvement in this essential area. Overall, it's a place with potential, yet it leaves room for growth.

Tripadvisor
4.1 ★ from 402 reviews
Jaspreet
11.11.2023 - 21:20

Highly recommend the mixed grill, the meat was cooked perfectly (not dry at all). The bulgar wheat was extremely tasty! The turkish bread was fluffy and soft an...

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moggymimi
11.11.2023 - 21:20

While the food was very tasty and the staff very sweet, it just was so disjointed. I get they have there way of doing things but having to ask for the bread to...

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Md
11.11.2023 - 21:20

We went for lunch with my daughter, we had a terrible experience’s. Duty manager Charging extra money. Staffs and duty Manager behaviour disgraceful and rubbish...

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Janeth
11.11.2023 - 21:20

We went today as a family lunch for 7 adults and 3 kids. Upon on arriving the woman staff asked us to put our pram in the corner which I did. Then after a man c...

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Sue
11.11.2023 - 21:20

I went yesterday for dinner with my family we had Excellent service for such a large table and it the food was so lovely and tasty. The atmosphere was unbelieva...

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Gastroranking-it
2.0 ★ from 8 reviews
Jabeen
23.10.2024 - 09:28

It’s been 6,7 years we used to go there but last night I had the bad experience ever, nothing was same as we used to eat there portion was too small and price g...

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Rugile
23.10.2024 - 09:28

Absolutely awful, found hair in lamb doner and i ordered garlic mushrooms and found several garlic cloves and hair pieces. Not kid friendly too!

Rehan
23.10.2024 - 09:28

Rude staff, terrible service, atmosphere too loud, and waiters are liable to mess up your orders or even forget them completely. When these problems happen, the...

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Ammar
23.10.2024 - 09:28

So i walked in and was told i had to wait by a rude waitress, i waited then walked back in and she seated me and my family, then some waiter came and said we wo...

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Tripntreatsuk
23.10.2024 - 09:28

Food is very decent here. The family platter is good value and you do get a lot of food. The cop shish is such tiny pieces of lamb like they’re trying to save m...

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Zomato
3.7 ★ from 24 reviews
Gastroranking-uk
4.0 ★ from 359 reviews

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