Sultan - Redbridge

We went for lunch with my daughter, we had a terrible experience’s. Duty manager Charging extra money. Staffs and duty Manager behaviour disgraceful and rubbish... read more We went for lunch with my daughter, we had a terrible experience’s. Duty manager Charging extra money. Staffs and duty Manager behaviour disgraceful and rubbish. We asking for food recite’s which was not provided. UK is the rule of law, this type of restaurants staff’s and owner always violated Uk rules. As long as we have a card payment details, we will complain to the restaurant license authority.

We went today as a family lunch for 7 adults and 3 kids. Upon on arriving the woman staff asked us to put our pram in the corner which I did. Then after a man c... read more We went today as a family lunch for 7 adults and 3 kids. Upon on arriving the woman staff asked us to put our pram in the corner which I did. Then after a man coming after me name called harry and told me he is the manager to fold the pram as there wasn’t space in a rude arrogant way. He even told to my grandma to use her logic! I was angry the way he spoken to us. Firstly there is enough space in the counter secondly he should ask us nicely as we are a customer and we are there to have lunch so then i said we will just leave the restaurant as if they don’t like us to be there because of our pram. This restaurant clearly isn’t good for kids as you will not feel welcome at all. They will treat you rubbish if u have a pram!! It wasn’t our first time to be dine out in Sultan however this will be the last. Surely I can imagine the management is very poor due to having a poor manager and arrogant called Harry.

I went yesterday for dinner with my family we had Excellent service for such a large table and it the food was so lovely and tasty. The atmosphere was unbelieva... read more I went yesterday for dinner with my family we had Excellent service for such a large table and it the food was so lovely and tasty. The atmosphere was unbelievable and the staff were impeccable. Would definitely go back and recommend to family and friends.

It’s been 6,7 years we used to go there but last night I had the bad experience ever, nothing was same as we used to eat there portion was too small and price g... read more It’s been 6,7 years we used to go there but last night I had the bad experience ever, nothing was same as we used to eat there portion was too small and price goes quite up now. If they put the price up then they supposed to do the platers like that but the plater wasn’t that good ,will never go there again. According to me I think the food taste is not like they were used to be I got embarrassed in front of my friends who were invited for a dinner there .

Rude staff, terrible service, atmosphere too loud, and waiters are liable to mess up your orders or even forget them completely. When these problems happen, the... read more Rude staff, terrible service, atmosphere too loud, and waiters are liable to mess up your orders or even forget them completely. When these problems happen, they don't offer anything to fix the problems caused. Avoid this place go to Faroz or Wazir instead of you want a good Turkish restaurant in the area.