Sultan - Redbridge
Sultan
Description
At this Turkish restaurant, diners experience a mixed bag. While some laud the efficient service during busy evenings and the generous portions, others express frustration over rude staff and mediocre food. The Chef's Special platter, featuring a variety of meats, garners praise for flavor, particularly the lamb ribs, while the noise and occasional long waits deter some families. One standout feature is the reasonable pricing, appealing to those looking for hearty meals. However, customer service experiences can vary significantly, leading to recommendations for improvement in this essential area. Overall, it's a place with potential, yet it leaves room for growth.
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It’s been 6,7 years we used to go there but last night I had the bad experience ever, nothing was same as we used to eat there portion was too small and price goes quite up now. If they put the price up then they supposed to do the platers like that but the plater wasn’t that good ,will never go there again. According to me I think the food taste is not like they were used to be I got embarrassed in front of my friends who were invited for a dinner there .
Absolutely awful, found hair in lamb doner and i ordered garlic mushrooms and found several garlic cloves and hair pieces. Not kid friendly too!
So i walked in and was told i had to wait by a rude waitress, i waited then walked back in and she seated me and my family, then some waiter came and said we would have to leave due to someone who had allready booked and they kicked us out the group of people behind us even felt bad for us and said they can have our seats but the rude little waiter told them to keep quiet, he may have been the manager they then said wait 5 mins and we will get you a table but i decided to leave as the waitress was so so rude and evil she had no remorse that there were little kids with us and it was freezing cold she said i dont care if you want to go then go it was such a terrible experience i will never even look at this place again let alone go in there if you have kids please avoid this place, it is a families worst nightmare.
Food is very decent here. The family platter is good value and you do get a lot of food. The cop shish is such tiny pieces of lamb like they’re trying to save money there. It would’ve been better if the lamb shish was proper big chunks of meat
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