Downtown Grill - Redbridge

We ordered three burger meals and a half chicken meal. When we opened the order, we found only one packet of ketchup and one packet of mayonnaise, which was abs... read more We ordered three burger meals and a half chicken meal. When we opened the order, we found only one packet of ketchup and one packet of mayonnaise, which was absolutely absurd! The beef in the burgers was so overcooked that it was dry and crusty on the outside. The half chicken was just okay, not great. We will not be ordering from there again, as it is not worth the money.

I ordered food at 12:15 and didn't receive it until 1pm. The lady informed me that she forgot my chicken. When I finally got my order, the chicken was cold and... read more I ordered food at 12:15 and didn't receive it until 1pm. The lady informed me that she forgot my chicken. When I finally got my order, the chicken was cold and the chips were overcooked. The quality of the food was subpar, and when I asked the lady if she would eat the chips, she responded saying it wasn't her fault and that there were dirty tables.

The place serves big portions and for fair prices. very welcoming staff members. Fantastic work. read more The place serves big portions and for fair prices. very welcoming staff members. Fantastic work.

Grilled chicken portions are great, can be beaten in the opposite. read more Grilled chicken portions are great, can be beaten in the opposite.

Eating that is served here is pretty good and so is their customer service. only quibble I have is that the people who prepare and cook the food should not also... read more Eating that is served here is pretty good and so is their customer service. only quibble I have is that the people who prepare and cook the food should not also order and treat cash that is a question of health and hygiene. People who cook the food, wear gloves, but their gloves are damaged and heavy worn, which shows that they wore it when their shift started and did not change it. no good impression.