Tgi Fridays Reading Caversham Road

Went today with my husband and 2 kids for a Birthday Meal. The service was abit slow and took a while for us to get our main meals. The table and chairs were sticky. The food was a big let down. Ordered the chicken pasta which had absolutely no taste compared to previous visits. For just over £15 for a plate of pasta it was very disappointing and presentation was the worst I've ever seen. The chicken was just thrown over the pasta. It was a very disappointing Birthday meal and I don't think we'll be returning.

Food was amazing it Really was service was good but it was busy so I can understand why atmosphere was really good all staff across the establishment were amazing Happy and postive

The table and seats felt sticky when we sat down. The food was cold and not sent together. I have allergies so ordered at the same time but was told it would be cooked separately. I could see the pass from where we were sat and a meal was put there for a long time. 15 mins later the rest of the family got their meals, mine did not come, we asked and was told it was coming... Guess what, the one on the pass was mine, a long time after it was made. When I made comment when it was finally delivered (most of the family had finished their meals), and I got a very snotty response from the waitress saying it was under a heat lamp so it's fine, and implied it's my fault for needing an allergy free meal. The burger was COLD and overcooked, the bread crispy and chewy. Not a pleasant experience at all. I make tastier burgers at home myself. You cannot blame it sitting on the pass for so long being due to waiting for the rest of the table as they had theirs well before me and mine was cooked first. Why did I have to wait after theirs arrived? Overall a good waste of money, I won't be returning in a hurry!

Food was good, maybe my beef was a little bit overcooked but it was fine, there will be no regrets. Just leaving this comment because of their excellent service, one of the best you'll find in Reading. 5* staff.

Came to TGI Fridays on 2/01/2023 and what a mistake. Our table was booked for 15:15 and we had to wait for our table. Once in we were waiting to be served for 20 minutes, then waited an extra 40 minutes for our drinks to arrive, which when they did there were drinks missing. Waited for the extra drinks. When it arrived our alcoholic drink was put in front of my one year old baby and were missing the straws to drink the daiquiris with. Food arrived, and our garlic bread was black, even the waiter said it was awful and he’d get us a new one and take it off the bill. Was going to have dessert but was left for ages with our plates in front of us so decided not to. Asked for the bill twice and waited half an hour for anyone to come over. Asked to speak to a manager as the garlic bread was still on the bill and was just appalled by the service. Manager seemed apologetic however is was making excuses of broken fridges and short staff which I can understand, however not really an excuse when TGI Fridays isn’t a cheap place to dine and would 100% expect more for our money. Really upset by this and doubt we will revisit, had a plan of a big party table coming up but will try and find an alternative. Ended up only having a main course and being in over 2 hours.