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Last update : 28.09.2024
Early evening 5pm seems to be parents and young kids time lots of excited children making a lot of noise and stressed out mums/ dad and or grandparents. Been there, done that but less tolerant now my kids are grown up. Suggest you go a bit later in the evening for the adult time. Food great as always as was service. Even better with a voucher or Tesco points to splash
The staff were so friendly and help full and the food was hot and tasted good
Food was good. Freshly prepared. Service excellent and all staff very friendly.
Booked a 5.30 pm table for six small grand children and five adults to celebrate my wife’s birthday. In a not very busy restaurant it took one and a half hours to take our order and serve it up. When I say not very busy I’m referring to the sit down diners. The restaurant front of house was working in a frenzy to fulfil all the pizza delivery orders of which there were masses. We took a very long second place . After our third polite reminder the Manager turned ugly and screamed at my adult daughter in front of all the other customers. With this outburst we refused to pay for the diabolical food when it did come in view of a completely spoilt evening for all of us. Her response was “Fine” so we left. The worst experience I have ever had in a Pizza Express restaurant. And the last until someone gets a grip on places like this and installs competent and fully trained supervisory staff.
This place is an absolute shambles….more staff than customers but still terrible service, chef outside smoking, staff more interested in talking than taking our drinks and food order…. so poor we walked out after 20 minutes of waiting (not done that before). Not to mention the complete lack of wheelchair access. So poor…shame can’t leave a zero star review.
Nestled in Wokingham, this Pizza Express branch offers a mixed bag of experiences. While many patrons find the pizzas superb, crafted with fresh ingredients and a variety of flavors, others report frustrating service delays and cold dishes that mar their visits. The ambiance strikes a chord with families, but the noise from excited children may deter those seeking a quieter dining experience. Consistent quality in food is noted, particularly with vegetarian options, though some diners feel the pricing is on the higher side. Overall, while some love the vibrant atmosphere and tasty pizzas, others are left disappointed by service lapses.
Last update : 06.04.2024
We 've been to this Pizza Express many times over the years and never had any complaints. We visited it for my youngest daughters birthday on an early Monday evening. This followed a successful trip there some weeks back and hence why she wanted to return. It was probably the most quiet I 've seen it. Customers were sat at one end of the restaurant and restaurant staff congregated down the other end which made it hard to attract attention. There was no consistent service. Drinks arrived after the starters once we had prompted the waitress who hadn 't put the order through. Mains came before the starter dishes had been cleared away. The mains then came apart from my daughters pizza. We waited 5 minutes before having to chase there was no attempt to ensure we had everything we had everythin ordered. My Calabrese pizza that I ordered wasn 't that warm. My daughter needed a glass of water and I had to go down the end where the staff were huddled in order to ask for one. At the end of the meal their internet had gone down and I had to pay by cash instead of card. Never had this before, and felt a bit suspect. Very dissappointing all in all. Needs stronger management and better staff training.
The service from the staff was fab, Luigi especially he always greats us with a smile and that is why we always come back to this pizza express. The good is excellent fab chefs definitely recommend here
I took my Daughter to pizza Express in wokingham for her 18th Birthday, having never been to any branch of pizza Express before and being the first time I went I can honestly say what an absolute brilliant choice of restaurant. The staff were really amazing and so friendly that it was like I'd gone to dinner at a relatives house. The food was cooked to perfection, the pizza's and pasta Dishes and king prawn starter I'd happily order again. Its a Very nice family oriented environment to Dine in. The table service was excellent, as were the staff and couldn't find fault in anything even if I wanted to. I'd definitely go back and I'd definitely recommend this restaurant to family and friends and i'll definitely spread the word via social media too. Over all was 100% worth the bill at the end especially the added celebratory touches at the end. Thank you all at pizza Express wokingham for the whole experience, Natasha and family.
Luigi was amazing.. His service was friendly, but professional. Well done! Food was great and company better 5 stars !
I would give 0 stars if I could. We had a reservation but still had to wait 10 minutes for our table. After that, it took 20 minutes just to get water. The staff's attitude was terrible and when we finally got water, we were told we couldn't even order drinks. There was no apology for the delay and we ended up leaving without ordering any food. I would not recommend this place.
Last update : 22.12.2023
Food good as always service was very very slow Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 4 Service: 1 Atmosphere: 1
The pizza arrived extremely cold. It was so cold that the cheese topping had become hard and stale therefore inedible. For the price of the pizza paid almost £17 I would expect it to be at least decent. Won't be ordering from again a total waste of money and appetite. Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 1 Service: 1
The Wokingham team are outstanding! You always feel well looked after welcomed so warmly. The food is always excellent I always feel safe eating there, which as a coeliac is extremely important! the brownie is the best brownie EVER!! Wonderful experience as always! It’s my treat to myself whenever I can go! Meal type: Brunch Price per person: £60–70
This place is an absolute shambles.more staff than customers but still terrible service, chef outside smoking, staff more interested in talking than taking our drinks and food order. so poor we walked out after 20 minutes of waiting (not done that before). Not to mention the complete lack of wheelchair access. So poorshame can’t leave a zero star review. Service: Dine in
Probably the best pizzas in any restaurant. Everything is just right, not to oily, fresh ingredients, cooked perfectly. Not as much topping as Domino's, but not as oily. Half the size of Pizza Hut pizza's and double the price. But if you want very good pizza, in a restaurant, this place is hard to beat. Parking: Plenty of free parking in Wokingham after 6.30pm. Meal type: Dinner
Last update : 08.11.2022
Despite living in Wokingham for the last years this is the first time we have visited this branch of pizza express. I have to say that I was very impressed with the food, atmosphere and service. Our waiter was very friendly and the service was great despite them being super busy due to the carnival taking place on the day we visited. The restaurant was very clean, there was lots of space between the tables and the children were well accomodated. Will go again.
Not the largest pizza place I've ever had. a man next to us pulled his arsenic out while we eat. when our food came out, they only brought out my meal, it took a whole hour to get my partner pizza out. I will never go back
The pizzas are all awesome, the choice of chili on some of the pizzas is a good idea so they never get them too hot it too boring but exactly what they want. the calzone is really good.
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