Nando's - Reading

This was a pretty good mealYou have to go up to a counter and order so no table-side service. read more This was a pretty good mealYou have to go up to a counter and order so no table-side service.

I generally don't review chain/franchised restaurants, especially not one that i have reviewed before but I felt the need to review this place in Reading. read more I generally don't review chain/franchised restaurants, especially not one that i have reviewed before but I felt the need to review this place in Reading.

There was a 15 minute wait which was strange seeing as though there were at least five or six empty tables. read more There was a 15 minute wait which was strange seeing as though there were at least five or six empty tables.

During my first visit, my friend and I ordered our meals separately, but our food was served together on one plate. Even if I weren't a celiac, I would have fou... read more During my first visit, my friend and I ordered our meals separately, but our food was served together on one plate. Even if I weren't a celiac, I would have found this strange, considering my friend’s garlic bread was on the plate. I returned it to the counter, but the staff member advised me to just remove it and didn't grasp the concept of cross-contamination at all. He eventually called a manager, who took the plate away, but I suspect I still received the same chicken that had touched the garlic bread because I became ill afterwards. On my second visit, I got sick again. As I was leaving, I observed the grill cook mixing chicken and bread on the grill while using the same utensils. Overall, this was a very disappointing experience at Nando's.

I typically do not write reviews for chain/franchised restaurants, especially ones that I have already reviewed. However, I felt compelled to share my thoughts... read more I typically do not write reviews for chain/franchised restaurants, especially ones that I have already reviewed. However, I felt compelled to share my thoughts on this particular establishment in Reading.