McDonald's - Reading

Always a great experience at this McDonald’s. The staff are so polite and friendly and our orders are always correct. Highly recommend read more Always a great experience at this McDonald’s. The staff are so polite and friendly and our orders are always correct. Highly recommend

Fantastic experience at this McDonald’s but mainly due to the cleanliness of the place, the guy was so meticulous with cleaning. The chairs and tables were just... read more Fantastic experience at this McDonald’s but mainly due to the cleanliness of the place, the guy was so meticulous with cleaning. The chairs and tables were just spotless I think he was called Liam but he took such care and attention had to mention it, even making little saucers for ketchup and bbq sauce so help with any spills ! He’s a credit to you McDonald’s! Great experience today

Not very fast service and had to go back for a missing item but to be honest other than that, the food was great so I can’t complain! We’re all human and make m... read more Not very fast service and had to go back for a missing item but to be honest other than that, the food was great so I can’t complain! We’re all human and make mistakes sometimes, have a great day guys!

The staff on site are always helpful, there's a lovely female there deals with the cleaning side and helping out with other stuff, totally forgotten her name, B... read more The staff on site are always helpful, there's a lovely female there deals with the cleaning side and helping out with other stuff, totally forgotten her name, But She's an absolute Star, Always Helpful, Credit it where Credits due, she's always happy, and goes out of her way to help us out.. #Great TeamWork, #Mcdonalds Petersfeld.. #RSH..

I have Coeliac Disease which means I have to adhere to a strictly gluten free diet 100% of the time and although there are very limited gluten free options at M... read more I have Coeliac Disease which means I have to adhere to a strictly gluten free diet 100% of the time and although there are very limited gluten free options at McDonald’s in the UK for us coeliacs, I have to give a special commendation to Mya (Customer Experience Leader I believe) who made sure I not only had food options, but made me feel so comfortable and safe. She took ownership of my meal herself and went over and above what I usually experience at McDonald’s, such as putting on gloves to make my meal, making my chips fresh so they would not be contaminated by gluten-containing foods and packaging up mine and my partners meal in separate bags. I’ve never had this in a McDonald’s before, just usually given the allergen leaflet and fobbed off as they usually say they aren’t allowed to answer questions. She was so good at communicating all the steps she was taking to ensure I was safe. It was amazing service, and I’d really like to extend my thanks to Mya. Sometimes we just wanna have a McDonald’s and feel safe, and Mya made my week for sure!