Krispy Kreme Reading

We had the worst experience at the the Oracle Branch in Reading. The staff member, a lady of African origin, most likely Nigerian, was aggressive and abnoxious. We wanted to exchange one of the donuts for another amd she just started blasting us for no reason. Clearly not trained and not fit to be In a customer facing job. The matter got so out of hand that we had to call the Mall Security to intervene. The branch manager was nowhere to be seen. Can you imagine the unnecessary stress just to eat a donut!!! The management needs to address this issue with urgency, otherwise that staff member will successfully shut that branch. Feel totally disappointed and violated!!! Incident happened at 2pm on 5th April 2022.

My wife likes donuts. I don’t. So we queue here for 10 minutes to buy one! Kids pushing around your feet. Jolly expensive if you’re only wanting one and you queue along with those buying coffees and more! I was more than irritated. Staff were friendly enough, forbearing I’d say.

They are really the best . Always fresh and tasty . Kids love them. I will always come back to this place

Its a must if you are with kids. This place is not very pricey. Sit down, relax with a nice americano doughnuts. And watch the world go by....

Quick service, nice doughnuts; just a shame, we went in the evening and they had a limited range available.