Reviews - Five Guys
Reviews summary
The restaurant offers a variety of toppings and sauces to customize your burger, making it a standout feature. While some customers were disappointed with the delivery service, the food quality was praised by many. The freshly prepared food and generous portions of fries were highlighted. The option to choose unlimited toppings for burgers and enjoy refillable drinks was appreciated. Despite some minor complaints about the lack of vegetarian options and pricing, overall, the experience was positive for most visitors. The unique concept and American-style food were enjoyed by many, making it a popular choice for a burger fix with a good price point.
Was Tony Joris at Five Guys a mag?
Good food with generous portions. Friendly staff. Lots of drinks options. Good location and great seating quantity. Can get a bit hectic at the pickup point when busy though! View all feedback.
What Bethany Simpson dislikes about Five Guys:
Expensive and mediocre. Really not that impressed, the burger itself was basically tasteless and all the ingredients made the burger bun wet and sloppy. The chips were fine but nothing special. On the plus side the service was great and the Oreo milkshake we had was amazing! The difference in flavour between 5 guys and a fresh cooked burger king was nothing. The price difference is insane! View all feedback.
Reviews from various users
Last update : 11.07.2024
High-quality burgers, not the cheapest but worth the extra expense. The staff were friendly and welcoming.
Good food with generous portions. Friendly staff. Lots of drinks options. Good location and great seating quantity. Can get a bit hectic at the pickup point when busy though!
This restaurant serves the best burgers I've ever had. The patties are juicy and flavorful, and they offer a variety of delicious milkshakes. The staff is friendly and provides excellent customer service.
Great place for a burger, great atmosphe and fast service. The only down size is their cokes. They all seem to be tasteless unfortunately. Too bad.
I don't understand how this place has such a high rating...the meat in burgers is tasteless and odd, fries are stale and the whole thing gave me stomach cramps. On top of everything, it is expensive and atmosphere is the same as if you were eating at a bus station. It is even worse than McDonalds. American fraudsters.
Last update : 12.03.2024
Slow to arrive and not quite value for money. The cajun fries were very salty and not good for those with health issues. The cheeseburger was average and not worth the money charged. Overall....not likely to visit again. Overrated..
Really tasty birthday lunch with the family not cheap food, but loads of it and really delicious. The milkshakes are amazing too. The only problem is too many chips (not actually a problem we’ll share next time) and how to make a decision on what to have as your extras!
Well good start excellent service to order ,move on to get your drink no Coca Cola choices in either machines no tango original either found out the hard way with carbonated water spilling out over me , after asking staff one guy gave us bottles of coke as husband asked for a refund manager came out with her mobile checked the machine for the cartridges needed then disappeared ,no communication ,no sorry ,then received food Cajun fries burnt husband returned them got given plain ones husband returned them ,they were tipped out Cajun spice added they were ok …..we ate and watched no notice put up about the drinks machines ,more customers getting cross as not been told ,same manager re appears I think unaware that we had previously seen her and we made it know that she was aware of the issue but had done nothing about it ,eventually she stormed off into her office ,another senior member of staff arrived ,she seemed to get things in hand and hey presto the drinks machines were being refilled with the syrup cartridges ….Would it be a good idea if the machines were checked and ready to go before opening ? Tell your customers at ordering if there is an issue so as they can choose to continue ? Also not sure on security but should staff be on their own moving money float trays to the tills ……Another family of 3 had worse issues than us he had to go back to the counter 3 times he was not a happy man
The food and milkshakes were amazing but an Asian Chinese girl who was working there was very rude and did not speak properly which spoil our mood.
Last update : 08.04.2023
The experience dining in at the restaurant is good, but I would avoid using the Deliveroo option. I ordered twice through Deliveroo and both times my order was incorrect and the food arrived cold. The first time I had to call to get the right order, which took an additional 45 minutes to arrive. The second time, the fries seemed overcooked and my burger was missing toppings. Once again, the food arrived cold. I will not be ordering for delivery from this restaurant again.
This restaurant is top-notch. They have the best burger sandwiches and fries. While it may not be the most affordable option right now, the customized burgers and amazing milkshakes make it worth the price. This place is a must-try for any burger lover.
This restaurant is a great spot with tasty burgers and welcoming employees. I was pleasantly surprised by the variety of 15 toppings and sauces available for customizing your burger. The ability to personalize your order exactly how you like it is truly remarkable.
Very fast and quick burgers freshly cooked and prepared. Clean and delicious. Probably not the healthiest option for a daily hit, but it is good delicious!! Just do it!
Five guys are a clean, clean open restaurant at Oracle Reading. The food is freshly prepared, so not very fast. The possibility to jump on the burgers is large and all included in the price. The part of the chips was huge. The food was okay, but not the most exciting meal we had in Reading.