Kfc - Reading

This is by far the worst KFC that I've ever been to. Avoid this place at all cost. They never have what you want to order and try to convince you to take whatev... read more This is by far the worst KFC that I've ever been to. Avoid this place at all cost. They never have what you want to order and try to convince you to take whatever they have already made up. The chicken comes out flavorless and all screwed up. Managementshould be ashamed of themselves. KFC should consider revoking the license with this franchise. I gave a one star rating, but itdoesn't even deserve that

We ordered the 8-piece bucket and gave KFC only 3 stars. Every time we've ordered, the taste of the chicken varies significantly, and sometimes it’s burnt. This... read more We ordered the 8-piece bucket and gave KFC only 3 stars. Every time we've ordered, the taste of the chicken varies significantly, and sometimes it’s burnt. This location does not serve authentic Kentucky Fried Chicken or the original Colonel’s recipe. The famous 11 herbs and spices seem to be missing from the chicken. Today’s dish barely tasted reminiscent of how it was in the 1960s. It feels like there is no consistent process for preparing the chicken at this store. If they have deep fryers, they don’t seem to be using them. I tried reaching out to corporate for help, but it was of no use. They don’t seem to be very honest about their practices.

The only negative part of the order was that the Mountain Dew was flat. Every other aspect of the order was wonderful read more The only negative part of the order was that the Mountain Dew was flat. Every other aspect of the order was wonderful

This is quite possibly the worst KFC in the whole country. The staff here is astonishingly unmotivated; I've never experienced anything like it. You could be st... read more This is quite possibly the worst KFC in the whole country. The staff here is astonishingly unmotivated; I've never experienced anything like it. You could be stuck waiting in the drive-thru for 10 minutes without anyone acknowledging you, even when the restaurant is completely empty. You find yourself having to honk your horn or pull up to the window just to get someone to check if they're even open. It’s incredibly frustrating. It also seems like they never change the oil. For years, management hasn’t made any effort to improve the quality of the staff or the food served at this location. Honestly, I don’t understand why I keep hoping for a better experience.

I had a very disappointing experience with the service. I arrived right at 10:30 am, the opening time, and the manager asked me to wait outside because they wer... read more I had a very disappointing experience with the service. I arrived right at 10:30 am, the opening time, and the manager asked me to wait outside because they weren't ready to open yet. I ended up waiting for 15 minutes before I was allowed to enter. Once inside, she directed me to use the drive-thru instead, where I had to wait another 10 minutes before my order was taken.