Dunkin' - Reading

MANAGEMENT WILL NOT LISTEN TO ANY REVIEW. THEY CARELESS ABOUT FEEDBACKS!Before visiting any restaurants and service providers, I normally check their review, bu... read more MANAGEMENT WILL NOT LISTEN TO ANY REVIEW. THEY CARELESS ABOUT FEEDBACKS!Before visiting any restaurants and service providers, I normally check their review, but who should be checking review for a Dunkin? Now, I know better, I will keep checking reviews before I go into any of these places. If I have gone through previous reviews on this Dunkin, I wouldn't be here, but it's good I got here to witness their poor customer service and add my genuine review to their service.I usually do my reviews based on my personal experience and without any hate or biased mind. This Dunkin is one of the most unpleasant places to visit with terrific staff who are rude, arrogance and lack manners.There were two people with special needs who have intellectual disabilities and are trying to buy coffee. The staff were very inpatient and intolerant with the most embarrassing manners I have ever witnessed.These staff need to be trained in customer relations and many other areas before they can be Station in this Dunkin, if the management are interested in making genuine profit.No body deserves to be treated like a trash inrespective of your disabilities, looks, or appearance. The folks came into Dunkin with their card to pay. They don't look like berger. Some of us waiting in the line was telling them to be patient with the customers, but the low pay staff was busy with his frustration.I wouldn't recommend this Dunkin to anyone who cares about customer service and respect for humanity, either black or white.This Dunkin just lost a customer because I wouldn't visit here again.

I typically order the same meal every time: a breakfast sandwich, hash browns, donuts, and a drink. Unfortunately, they often forget to include my donuts. The s... read more I typically order the same meal every time: a breakfast sandwich, hash browns, donuts, and a drink. Unfortunately, they often forget to include my donuts. The service here is friendly, and the place is clean. I do prefer this location over the one just around the corner from my house.

The worst most miserable people working there. I went through an entire order with them never saying a word to me. Happens every time I go there. They happily t... read more The worst most miserable people working there. I went through an entire order with them never saying a word to me. Happens every time I go there. They happily take my money but never say thank you.

I agree with others who've said this is one of the worst Dunkin' branches I've been to. The staff especially the team at the cash register is uncommunicative, u... read more I agree with others who've said this is one of the worst Dunkin' branches I've been to. The staff especially the team at the cash register is uncommunicative, unfriendly and unhelpful. I have learned to always ask them to repeat back what I ordered because, more often than not, they screw it up and they don't seem to care.The support team making the drinks and the food seems to be ever changing sometimes OK, sometimes not.Everybody there seems to hate their jobs which is I'm sure why they can't keep the few good people who seem to work there briefly then disappear.I work out at the Planet Fitness right next door so it's convenient to use this Dunks but every time I do I regret it.

What can Danielle do for me? read more What can Danielle do for me?