Reviews

Overall Total Score
3.5 out of 5
Very good | 105 reviews

What Ben J doesn't like about Dunkin':
Horrible customer service, everytime I go to the drive thru one of the employees always respond in a moody manner. They messed up my order and didn't pick up the phone, so I waited until the next day and they failed honor what THEY forgot due to noreceipt. Maybe next time don't ask people if they want their receipt or not if your gonna forget items. View all feedback.

Reviews from various websites

Sirved
2.6 ★ from 94 reviews
Chris
02.02.2024 - 16:29

My fiance and I love this Dunkin location. She's there daily and I'm there once or twice a week. Great staff and they get our orders right every time.

Tara
02.02.2024 - 16:29

I went to the Dunkin? Donuts on State Hill Road today Tuesday, July 5, 2022 with my daughter to get a quick iced coffee and a sandwich and hashbrowns? They clea...

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Ben
02.02.2024 - 16:29

I had a terrible experience with the customer service here. Every time I go through the drive-thru, one of the employees responds in a grumpy way. They messed u...

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Amanda
02.02.2024 - 16:29

I was the second car in the drive-thru, and it took 10 minutes for them to take my order. My drink was incorrect, and I didn't get a straw or a bag for my sandw...

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lauren
02.02.2024 - 16:29

Today was the last straw when they only handed me my drink and forgot my food. When I politely pointed this out, the employee rolled her eyes, practically tosse...

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Menupix
4.3 ★ from 11 reviews

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