Reviews

Overall Total Score
3.4 out of 5
Good | 1027 reviews

What Orie Buckridge likes about Bojangles:
4 stars because although the food is usually pretty fresh, the service is always iffy. I get breakfast here alot and they get my order wrong 4 out of 5 times. It's always a side mix up, drink mix up, entire order mix up, size of the combo mix up. They always forget your straw and napkins as well. I'm not quite sure why they aren't able to get it right. On the upside they are always polite. Randleman doesn't have alot to offer, so Bojangles breakfast is a must. Just wish the service was better and they got orders right. What Emerald Zboncak doesn't like about Bojangles:
Order a 12 piece of highest food!!! Chicken as hard as a rock and cold!!! Spent 32.00 unreal!!! Had to know when I went into the window to pay with the low rating. None of the staff who prepared the food had gloves. And beyond that, the cashier who took my money gave me no correct change. Bojangles I am finished!!! View all feedback.

Reviews from various websites

Menu
2.2 ★ from 18 reviews
Lavinia
29.06.2022 - 13:52

First of all, why is your dining room not back open yet, that's ridiculous. Second, I waited forever in the Drive-Thru during dinner time, get my food, get home...

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Orie
29.06.2022 - 13:52

4 stars because although the food is usually pretty fresh, the service is always iffy. I get breakfast here alot and they get my order wrong 4 out of 5 times. I...

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Lexie
29.06.2022 - 13:52

Decent, but they keep forgetting my ranch (which I'm pretty sure I'm extra charged, but correct me when I'm wrong). Also- the menu board says that the chicken d...

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Bill
29.06.2022 - 13:52

Spend $33 and have to bring it home and cook it ready. they have to cook. 2 out of 4 biscuits were still raw, maybe 30 percent bo rounds needed more they maybe...

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Bettie
29.06.2022 - 13:52

My review was removed, but the picture remained, they don't cook her here and often her bag is missing items she pays. you can delete them as often as you want,...

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Despite a recently completed remodel, the dining experience at this restaurant seems to be falling short of expectations. Many patrons have reported frequent order inaccuracies and unsatisfactory food quality, with complaints about the taste and preparation of items, particularly beverages. Although some customers praise the breakfast options and the restaurant's fresh offerings, issues with order fulfillment and indifferent service have overshadowed the positives. While the atmosphere has been enhanced by the renovation, it appears that management needs to refocus on staff training and consistency to restore customer confidence and satisfaction. Overall, the potential is there, but execution remains a challenge.

Restaurantji
2.9 ★ from 51 reviews
Tabatha
26.04.2024 - 22:53

This has been the worst dining experience I've had since moving to Randleman. We paid $22 for two 5-piece tender meals. The mashed potatoes looked like they had...

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Ivan
26.04.2024 - 22:53

They are attempting to emulate Chick-fil-A, but they fall short of the exceptional standards set by the popular chain.

Tony
26.04.2024 - 22:53

The quality of the food at this restaurant has improved over time and has become more consistent.

Jimmy
26.04.2024 - 22:53

They never get my order right so check your bag before you

Jacob
26.04.2024 - 22:53

Person charges $30 for a 7 something dollar meal had to get refund and customer service was rude as it can get and then employee trying to fight us put corporat...

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Doordash
4.5 ★ from 900 reviews
Sirved
3.7 ★ from 58 reviews

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