Kfc - Rancho Cucagmonga

The two young men provided excellent customer service. My dinner with chicken and mac was absolutely delicious. Definitely coming back! read more The two young men provided excellent customer service. My dinner with chicken and mac was absolutely delicious. Definitely coming back!

On September 3, 2022, at approximately 9:25 PM, I ordered a 16-piece family meal from KFC, but the staff mistakenly gave me the 12-piece option instead. I was c... read more On September 3, 2022, at approximately 9:25 PM, I ordered a 16-piece family meal from KFC, but the staff mistakenly gave me the 12-piece option instead. I was charged $50.09 and did not receive a receipt. I hope the manager reviews this issue, as the customer service was very disappointing. The menu options should be clearly communicated to avoid such errors.

At this KFC, the chicken was as hard as a rock and the mac and cheese lacked any flavor. They are consistently understaffed, resulting in long waits both inside... read more At this KFC, the chicken was as hard as a rock and the mac and cheese lacked any flavor. They are consistently understaffed, resulting in long waits both inside and in the takeout line.

The service was adequate, although the prices were somewhat steep. The restaurant is tidy and clean, and it is relatively easy to find. It wasn't too crowded du... read more The service was adequate, although the prices were somewhat steep. The restaurant is tidy and clean, and it is relatively easy to find. It wasn't too crowded during my visit, and there were reasonable parking options. As for the food, it was satisfactory, but nothing particularly impressive.

I have been a fan of KFC since childhood, and this location truly stands out. The food is always fresh, the staff is fantastic, and they even stay open during t... read more I have been a fan of KFC since childhood, and this location truly stands out. The food is always fresh, the staff is fantastic, and they even stay open during the construction happening next door. It's consistently great!