Kfc - Quincy
Kfc
Description
### Restaurant Review: A Mixed Bag Experience
This restaurant, featuring both KFC and Taco Bell, offers a blend of average fast food fare that can be a hit or miss. While some customers praise the efficient drive-thru service and excellent value for money, others express frustration over poor staff training, including instances of wrong orders and unacceptable customer service. Reports of bugs in food and inconsistent meal readiness raise serious concerns regarding hygiene and operational management. Despite the potential for a satisfying dining experience, the stress levels of the staff and some unfortunate service lapses significantly diminish its appeal.
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Feedback
The KFC side is as expected, but the presence of a Taco Bell adds incredible value to this restaurant, which is why I rated it 4 stars. The food is average, but you definitely get your money's worth when it comes to filling up.
This restaurant was fantastic! I picked up dinner at 8:15 PM, and it was ready in no time. They also did a great job of keeping the drive-thru line moving efficiently. Well done!
I found a dead bug in my food! I know it’s fast food, but that is disgusting. Their customer service is terrible they are basically unreachable. I don’t know how your crew members didn’t see that bug when putting it in the box. Disgusting.
I bought a bucket with biscuits for delivery, but instead of giving me my biscuits they gave me a note, and then took the money anyways. Here is an awesome idea, next time when I order why don't you just take all the chicken out, and replace it with a note saying you are out of chicken? You will make more money that way. /s If you read the other reviews I am not the only one who has encountered this. The store is abusing the fact that you are unlikely to go back and argue since you ordered delivery, but that doesn't make this business practice okay. If there are no biscuits then give me something else, or give me a partial refund.
This is the worst KFC I ever been. We ordered through DoorDash at 8.30pm and told us food was ready at 9pm but food was not even prepared when we got there. I don’t think staff there are well trained. We didn’t get food until 10pm. I choose to pick up cus I don’t want to wait here. Terrible experience here!
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FAQ
More information
QR-Code for the menu
