Subway - Quantico

I ordered a veggie wrap, and unfortunately, it didn't meet my expectations. The tomatoes were old and overly ripe, definitely not fit for serving. Some of the s... read more I ordered a veggie wrap, and unfortunately, it didn't meet my expectations. The tomatoes were old and overly ripe, definitely not fit for serving. Some of the spinach leaves were mushy and should have been thrown away instead of included in the wrap. The lettuce was not fresh either, and the cucumbers were also mushy, suggesting they might have been overripe or previously frozen. I opted to not use them for fear of the quality. Subway prides itself on freshness, but this particular location really missed the mark.

William is an outstanding employee! I appreciate Subway, along with Janae and Juan. Thank you! read more William is an outstanding employee! I appreciate Subway, along with Janae and Juan. Thank you!

I visit this Subway every day during my lunch break as part of my weight loss plan. However, I've noticed that the staff often appear unhappy and could improve... read more I visit this Subway every day during my lunch break as part of my weight loss plan. However, I've noticed that the staff often appear unhappy and could improve their customer service skills, especially by being more patient when taking orders. *Update: Yesterday, I had a sandwich with bread that was very hard and stale. *Update 2: When I tried to pay for a drink, Lorraine seemed too busy with paperwork to come to the register, asking me to wait, which isn’t acceptable customer service.

The younger staff at Subway are wonderful, especially William and the two other guys who helped me with my order. However, the older woman seemed frustrated whe... read more The younger staff at Subway are wonderful, especially William and the two other guys who helped me with my order. However, the older woman seemed frustrated when it was her turn to work, which I believe affects the overall ratings this restaurant has received. The Subway menu offers a variety of options, and the service from the younger team members made my experience enjoyable.

The most disappointing part of my visit to Subway was dealing with Lorraine. When we requested our sandwiches to be made a certain way, she lowered her mask, ga... read more The most disappointing part of my visit to Subway was dealing with Lorraine. When we requested our sandwiches to be made a certain way, she lowered her mask, gave us a glare, and said, "Why would you order something if you don’t know what it is?" This was especially ironic since all the details were clearly listed on the menu behind her, which I could read just fine—apparently, she couldn’t.