Images
ContributeFeedback
Contribute Feedback What User likes about McDonalds:
The build your own burgers at our local Macca's are alway fresh and delicious. If you haven't tried the new menu items give it a go. Yes the build your own burgers are expensive but they are always top quality. View all feedback.
What User doesn't like about McDonalds:
this is the worse ever store i have seen due to bad service and poor quality of food...chicken was cold and i had to replace the burger... salad quality was ****.. looks like out of dated... staff not helpful enough to serve at the table.. they shout 3-4 times when the order is ready.. this is annoying for other customers... i think all staff and manager need to retrain... View all feedback.
I completely agree that the McDonald's in Quakers Hill is the worst. When I went there, I was told to order on the machine, but another customer who came in after me was served right away. Not only are they the worst, but they are also lazy and I felt like I was treated unfairly because of my race.
My partner and I ordered a $60 meal early one morning while we were sick with covid, only to receive half of the order. We were unable to leave the house to fix the issue. When we called the manager to see if anything could be done, she did not apologize and hung up the phone. Additionally, the young Asian manager has a bad attitude and lacks basic customer service skills. This restaurant is a joke and either needs a complete staff overhaul or should be permanently closed down.
I don't know how McDonald's continues to stay in business! Every time I buy the rubbish food I get rubbish, rubbish service and I have to return the so called food and ask for a refund. Also it's staff are incredibly stupid and seem to possess no intelligence or common sense what so ever. For example today I ordered using the touch screen a cheese burger meal and a chocolate hot cross buns. After waiting 15 min at 1.49 am when it's not busy I received only a hot cross bun. After returning to tell staff my order is wrong I then received a bun with only meat inside with a warm flat coke and now the hot cross buns was cold. Then returning the food and showing the idiot staff the so called burger bread and meat and asked them what was wrong with that the looked at me with a dumb look like they didn't know. So I requested a refund and the manager tried to refund me someone else's order of only a hamburger. After arguing with the idiot that that wasn't my order, and my order should have been a cheese burger meal with a hot cross bun. He ended up just asking me how much it was and gave me the money. Now just want to say every time I ever try order mc Donald's I get rubbish and demand a refund. We're does the place source it's staff from????
Probably one of the worst McDonalds stores in NSW. Not once have I received an order without least one mistake. No point mentioning this to management, their apathy is tangible! Expect the worst and anything better than that is a bonus.
We ordered Happy Meals but they did not come with the Happy Meal boxes and toys. This disappointed my two children. It's not difficult to include two toys, as that is part of the appeal of ordering a Happy Meal. Every time I have visited this McDonald's, there have been long waits for items, wrong items, or missing items. For example, I received a ham toastie instead of a cheese toastie, the wrong coffee, and missing pancakes and hash browns. The whole point of ordering from McDonald's is for it to be fast, cheap, consistent, and reliable. This particular location has been so unreliable that I do not want to order from here again.