Berloha - Pylypets'
Berloha
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Stayed at another hotel nearby. Went in to eat. It is impossible to pay by card, even by transfer. We ordered meat on the street. Big good and sour. They ate because they were hungry, but it was too sour, almost inedible.
There were only one person in the establishment, food for 6-7/10, the staff is friendly, but they charged us +20 for a dish from heaven, they didn’t even apologize I would like the meat to be bigger, because the meat is very thin, and they worked on the presentation of the dishes. Service: 3 Location: 5
This is a place from which you want to leave immediately after settling in. We were a company in three rooms. We arrived in the evening, that is, it was time to clean the room but in all three rooms there is a pile of garbage on the floor. The smell of dead mice in one of the rooms is absolutely trash. Mice are running everywhere! There is no closet in the room, it is not clear where to put things. The building is weak, on the third floor it is generally very noticeable. There is no noise insulation at all! The restaurant was also a pleasant surprise. We don't cook most of the menu because there are no people and we don't buy products because they spoil quickly. But when you order, they say wait, I'll clarify because there were a lot of people today. There was an unpleasant situation with the order (we ordered via Viber in advance, while we were on the road, the order was incorrectly accepted), then they did not even try to correct the situation, because the order is accepted until 9:00 p.m., and at 9:05 p.m. that's all. Apologies well, it's time, we won't do anything. Portions are ordinary, and so is the kitchen, there was no wow. Cheesecakes none at all, even jam and sour cream did not save the situation. Receives guests, accepts orders, answers calls and so on one person! Because of this, the quality of service is very poor. I understand that it is difficult for one person to have time to do everything well, but as a customer, I want to receive at least normal service for my money! In Bukovel, for almost the same price as here, I ordered a room in a hotel with a spa and breakfast, and here there are only mice and a couple of items on the menu that are being prepared. I can write a lot more, but I want the owners to pay attention to at least this and take some measures to eliminate these shortcomings, because for such money to provide such conditions is simply a rip off!
We had breakfast here, very tasty cheesecakes and dumplings. Very pleasant atmosphere, I recommend coming here for a meal)
The child (6 years old) was not allowed to use the toilet. The teenager at the reception said that I must buy something. And as luck would have it, she left the money in the car. I wanted to talk to an adult, but it turned out that this guy was there alone. While my child was stomping, I raked out some pennies from the bottom of my bag, offered the guy to buy something for himself with them, and he snapped back, what do I need! And finally gave the key to the toilet. We did not live in the hotel and did not eat in the restaurant, although we were going to have dinner there. But after that, you don't want anything!
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