Subway - Puyallup

#30 - Fast Food - Puyallup, #38 - Sushi - Puyallup, Sandwiches
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Subway

Subway
3.0 / 5 (2656 reviews)

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The restaurant from Puyallup offers 115 different dishes and drinks on the menu at an average price of $11.1.

This Subway location presents a stark contrast between cleanliness and customer service. While some patrons applaud the bright, tidy ambiance and efficient staff, others lament the unkempt tables and floors. Complaints center around inconsistent service, with some employees reportedly refusing special requests and lacking professionalism. The sandwich presentation often leaves much to be desired, with insufficient vegetables and poorly executed toasting. Despite a few positive experiences and friendly interactions, many diners remain disillusioned by the rude behavior of management and restrictions on popular items, particularly cookies. Overall, this restaurant needs significant improvements to meet customer expectations.

Last update: 17.01.2026 from: K

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Feedback

★ 3 / 5 from 2656 reviews

Was Anonym at Subway a mag?
I occasionally visit this restaurant to grab a quick bite, but I have noticed a decline in the amount of vegetables they put on their subs over the years. Even when I request extra onions, I only receive a standard amount and have to ask for more. In my opinion, they should be more proactive in asking if the serving is sufficient. They claim to have "Sandwich Artists," but they could definitely improve their customer... View all feedback.

What Anonym dislikes about Subway:
An hour after the restaurant opened, the woman working there hastily scribbled a note and slammed it on the door for me, with my delivery. I wasn't sure why she was upset with me. I tried calling to place an order, but when I asked what time they opened, she hung up on me. There is a Subway a few blocks down the river road on the opposite side. Despite the poor service, the scenic drive was still enjoyable. View all feedback.

An hour after the restaurant opened, the woman working there hastily scribbled a note and slammed it on the door for me, with my delivery. I wasn't sure why she was upset with me. I tried calling to place an order, but when I asked what time they opened, she hung up on me. There is a Subway a few blocks down the river road on the opposite side. Despite the poor service, the scenic drive was still enjoyable.

Is zero stars even an option?! I will never return to this restaurant. The place is a mess (untidy, dirty tables and floors) and the supposed manager refused to serve me because I wasn't wearing a mask! She was worried about my health, but not enough to clean up the restaurant? Seriously?! The mandate is ending in four days anyway. I paid for my lunch, so she had no choice but to give it to me. If she's the manager, the owner should take notice. She was rude, unkind, and made some inappropriate comments under her breath as she walked away. I know good help is hard to find these days, but they can certainly do better than this. By the way, I noticed the same woman and her colleague not wearing masks when they came out from the back multiple times.

I appreciate when a restaurant is upfront about their preferences and doesn't serve certain types of customers. It helps me know where to avoid spending my money, so thank you for making my decision easier.

k-w-grass0196
03.07.2024

Absolutely disgusting! Terrible customer service. The young man working asked me 3 times what kind of bread while checking his cell phone WITH GLOVES ON! I have been a regular customer at this location for over a year. This was a new employee I've never seen who barley spoke English. While he was wearing gloves that he contaminated he had a long messy man bun and facial hair and was NOT wearing a hair net. Only veggies visible the meat and cheese were blocked from our view. Which is new! New owner has taken over and would not recommend going to this location. Owner lady was working in the back and fully aware of how this employee engaged in our transaction.

dawn-larson-farmer39
03.07.2024

Ugh ... Just not good, at all. Wrong cheese, had to ask for my sandwiches toasted FOUR times, he still wrapped it up. Had him unwrap and toast and then it was like 30 secs. I had a Philly (I know, I should know better) and they only had onions (also this location has the cheese and meat case fully covered so couldn't see them yikes), which since the sandwich wasn't properly toasted, they were straight raw onion slices. There was one cookie left and it was a crumbling mess, but my daughter wanted it, so we went with it. Hardly any veggies. Yes, the restaurant is clean so that's something. $55 for 2 foot longs, a 6 inch, 2 drinks and chips. Never again!!

  • Side Dishes

    Doritos Cool Ranch (260 Cals)
    Doritos Cool Ranch (260 Cals)

    The iconic intense tanginess of Doritos Cool Ranch Flavored Tortilla Chips. Doritos flavors ignite adventure & inspire action. Are you ready? If so; crunch on.

    $2.5
  • Drinks

    Chocolate Milk (170 Cals)
    Chocolate Milk (170 Cals)

    Wholesome; great‐tasting chocolate milk made in the perfect size for kids!

    $3.7
    Diet Coke (0 Cals)
    Diet Coke (0 Cals)

    No Sugar No Calories.

    $4.8
  • No Bready Bowls™

    Sweet Onion Chicken Teriyaki (330 Cals)
    Sweet Onion Chicken Teriyaki (330 Cals)

    The amazing Sweet Onion Chicken Teriyaki protein bowl carries its weight in deliciousness. It starts light + a veggie delight of lettuce; spinach; tomatoes; cucumbers; green peppers; black olives; & red onions; but then here come the big; heavy hitte

    $17.2
  • Wraps

    Chicken Bacon Ranch (840 Cals)
    Chicken Bacon Ranch (840 Cals)

    This crave‐worthy wrap has it all: hand‐pulled; Rotisserie‐Style Chicken; smothered in shredded Monterrey Cheddar Cheese; Hickory‐Smoked Bacon; lettuce; tomatoes; red onions & Peppercorn Ranch; folded in a wrap.

    $16.6
  • Salads

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