Subway - Putnam
Subway
Description
Subway has been a staple for many, but recent visits to one outlet suggest a decline in service and quality. Customers report issues ranging from misleading promotions to inadequate staffing, leading to sandwiches not being ready or employees closing up early. While some patrons highlight the cleanliness and efficient service at other Subway locations, dissatisfaction looms largely due to unpleasant experiences with staff behavior and unfulfilled promises. As a result, locals are beginning to seek alternative dining options, emphasizing the need for improvement in both service and adherence to operational hours for this once-reliable chain.
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Went in at 8:27pm 1/7/2022 the girl that was working already closed when it's supposed to close at 9PM
I was extremely disappointed with my experience. I arrived at 7:20pm on February 19, 2022, only to find that the store was already closed and the employee was busy on her phone. It seems that the management needs to clarify what closing at 8pm actually means. There are plenty of other Subway locations in town, so we will be choosing to dine at one of those instead in the future.
3 stars for the Nice, helpful friendly employee- Was literally shocked to pay $29 for two foot long sandwich meals! That's insane for 2 sandwich's 2 bags of chips and 2 small drinks! Next time I'll go anywhere but here thats outrageous!
I recently completed the survey advertised on the bottom of my receipt at Subway. The survey promised a "sweet offer" in exchange for feedback. Upon completion, I was supposed to receive a code to redeem for 2 free cookies and a drink. However, when I tried to use the code, the owner informed me that it was invalid without a barcode, which I was never given. It seems that Subway is not following through on their promises and may be deceiving customers for their own gain.
The sandwich makers at this restaurant are terrible! Closing early is unacceptable, and being treated like I'm at the DMV is not right. I just wanted a sandwich for my disabled son, and the worker rudely said to me, "I was just about to close, seriously." Terrible service.
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