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Contribute Feedback What User likes about Riu Naiboa:
I believe our stay at the hotel 11 days in Naiboa was great, from very pleasant service to food!! Jotel as a building is not the latest facility, but it has a good quality clean swimming pool a few bars two restaurants plus a beach bar on the beach View all feedback.
What User doesn't like about Riu Naiboa:
The rooms have an EXTREMELY BAD MOLD SMELL, even our clothes were stinking of the mold when we got home from Punta cana.The rooms were clean tough.We think the mold was coming from the AC, so we kept it turned off for our whole stay, and kept the Windows open, for the sake of our health.The forniture is worn down and outdated. The staff is very kind and welcoming, the food is at a 5* hotels level.The beach is beutifu... View all feedback.
We 're currently staying in the hotel and the price-quality ratio is good. Lots of variety in the food each day. And enough choices in beverages, within the all inclusive formula. Do note that it is coming from soda machines and will not taste like anything from a bottle or can. Unfortunately we found that the atmosphere in the bars and restaurants is very 'cold ', since the areas were lit with cold white LED lighting. We also regret the fact that very few of the staff (in the restaurant) speak English. The rooms are fine, but a little dated. The airco in our room couldn 't make it less than 23-24°C and one of the lights in the bathroom didn 't work. The minibar in the room is restocked every two days, which is good. You also have several alcoholic options inside a cabinet. Beds are also on the firm side, but decent. Lots of compliments for the housekeeping, who keep it very clean everyday! They really appreciate tips and give you that extra. When staying in the RIU Naiboa, you can use the gym and wellness facilities of the RIU Palace Bavaro next door. It 's great! Nice gym, steam shower and wellness pool.
Very pleasant stay. Not to busy so no line ups anywhere. Food was very good and the staff was amazing. Everything was clean and tidy. This is not $200-300 per night resort. But yet it is very good value for the money.
The room and bathroom are quite small and cramped. But clean and a very comfy bed. A/C was quite ok. The food was way better than I expected after reading other reviews. The salads were fresh and crispy. Guacamole most meals. Not so much for vegetarians but enough . Husband loved the fish for lunch. Pool stays open late, love this. Shows were good. Staff very pleasant. Grounds are gorgeous. The beach is not so far and I found the shopkeepers quickly get to know who is not interested in shopping. Please be polite. These guys are just trying to recover from covid ruining the last two years. I thought it was very good value for .
Giving it 4 stars because I felt there should have been more signage around to guide people to where they need to go and also the WIFI was in and out and couldn’t get work done. But otherwise everything else was fine. The breakfast was 3/5 and the dinner at the Italian place was 4/5 and service was excellent all around.
The hotel is good for the price. The pool needs improvements, the food is ok too, and staff tries to do their best. Not bad if you're on a budget.