Einstein Bros. Bagels - Pullma

Went here after Special Olympics. It was a great vibe walking in but soon deescalated as I walked out. The girl who took my order around 2pm-3pm was friendly but wrote down my order wrong so I did not receive the correct order. The second issue I had is after I completed my order I went to the bathroom. Mind you this is my first time here so I don’t know how everything runs. There was a coffee sitting on the counter when I walked out of the bathroom so I asked one of the employees (male) working on food if this is my coffee for “Zoe”. He then proceeded to say “What?”. I asked again he came over not saying a word and turned my drink so I could see my name on it then walked away. During that encounter another male working on food mimicked me saying “What” making a rude face and then slammed my bagel on the counter in a passive aggressive way right after I picked up my coffee. I then walked away heard employees laughing. Not the kind of place I would ever spend my money on again. Terrible service employees

Came all the way out to Dairy Rd to try this secret Einstein’s location so far from the center of town. Unfortunately I didn’t find any bagels but I did find a pasture of cows and the creamery building. So impressed that this location let me make my own fresh cream cheese straight from the source. This is not just a restaurant but an experience for the customer. 5 stars

There is no Einsteins bagles here a lady let us into the office building and lamented the amount of lost college students looking for bagles they get.

Why should it take 45 minutes for two bagels, wasn't that busy at all. Had all the people that ordered behind me and before me get their food first. If you're looking for a quick place to eat in between classes or while busy I'd highly suggest you look someplace else.

My first experience was not a good one! I downloaded their app...it showed two rewards. I attempted to place a mobile order it wouldn't work. Then, I called 3 times to place my order...no answer!