Al Forno - Providence

Almost empty restaurant and they claimed they had reservations for all those tables. You can tell they don’t care about customers.

Usual great Al Forno food space. Not much to review here. Incompetent service ruined the meal. Unfilled water glasses throughout, no bussing at table, drinks left at bar 15-20 minutes and delivered wrong, plates brought without utensils were the highlights among this meal. Basically a crash course on how not to service a table and really put a damper on everyone’s time. No matter how good certain items can be it becomes a pass for me when you consider your customer’s to be an inconvenience.

Matt is outstanding. We came in without reservations and waited for awhile, and he was very patient and kind and flexible. We started outside and the grilled margarita, squash blossom and ribeye meatballs were fast and perfect. Then, the rain! We had no choice but to bail on the table and find cover and within 10 minutes, Matt set us up inside. We were happy to take our chicken parm, dirty steak and gnocchi home but he insisted we stay and we did. The takeout was a fun twist to the evening chicken was steamed from the lids but still great, and we can only imagine how perfect it would be as it should be eaten. The pasta needed more sauce but I swapped it for what they would have sent it out with and that pasta (someone else had it) was perfect. We will be back.

Excellent service. Delicious dessert and Tasty food....

Great food and wine selection, an even better espresso martini!