Arby's - Providence Forge

The entire team at this Arby's is consistently friendly and polite! It's located at a truck stop/gas station, featuring dedicated parking for those with trailer... read more The entire team at this Arby's is consistently friendly and polite! It's located at a truck stop/gas station, featuring dedicated parking for those with trailers, plus a space where you can let your dog stretch its legs while you enjoy your meal and refuel!

I absolutely adore the dark wood decor; it creates a wonderfully calming atmosphere to enjoy their delicious food. The service is excellent as well—sometimes qu... read more I absolutely adore the dark wood decor; it creates a wonderfully calming atmosphere to enjoy their delicious food. The service is excellent as well—sometimes quicker than anticipated, and always courteous. You can really see the team spirit among the staff.

I visited after a power surge had disrupted half of their system, and although many establishments would have simply posted a sign indicating no service, this t... read more I visited after a power surge had disrupted half of their system, and although many establishments would have simply posted a sign indicating no service, this team stepped up. They worked together efficiently to fulfill orders quickly while maintaining a friendly attitude with customers. This reflects excellent leadership from the manager on duty that night. Our food was still fresh, hot, and timely—better than some fully staffed and powered restaurants I've been to.

Although they were short-staffed, the team at Arby's had an amazing attitude throughout. When I arrived at the drive-thru speaker, they apologized and let me kn... read more Although they were short-staffed, the team at Arby's had an amazing attitude throughout. When I arrived at the drive-thru speaker, they apologized and let me know it would be about five minutes before they could take my order. By the time I reached the window, they were still incredibly friendly. The food was exceptionally fresh and delicious. Please continue providing such outstanding service—we need more fast food places like this. The person who served me at the window was named Anthony. I hope this review reaches him so he gets the recognition he deserves.

The staff was friendly, and my order was accurate and fresh. The place was very busy, with a long line to order. They only took two orders at a time, then made... read more The staff was friendly, and my order was accurate and fresh. The place was very busy, with a long line to order. They only took two orders at a time, then made the line wait about five minutes before taking two more, which really slowed down the process and didn't feel very fast for fast food. Otherwise, it would have been perfect!