Reviews - Wingstop

American, Lunch, Wings

Reviews summary

Popular for its excellent wings, this casual chain delivers hit-or-miss experiences: superb food and fast, friendly pickup at times, but frequent long waits, order errors, undercooked items and even reports of illness tarnish reliability. Guests report salty fries, missing delivery items, broken ice machines, flat soda and chaotic service during busy periods. Some shifts are clean and efficient and staff can be very helpful resolving issues, so consistency appears to be the real problem.

Overall Total Score
3.4 out of 5
Good | 505 reviews

Was Anonym at Wingstop a mag?

Hilda and her team are exceptional! My order was quite large, but she went above and beyond to assist me throughout the ordering process. The pickup was a breeze, and everything was ready on time! View all feedback.

What Mav A dislikes about Wingstop:

I received undercooked food! I believe it was raw, so I called to voice my complaint and ended up being put on hold for 10 minutes. It was a really frustrating experience. View all feedback.

Reviews from various users

Restaurantji

Last update : 26.12.2023

2.3 ★ from 181 reviews
jas-j-restaurant6
26.12.2023

I ordered from this restaurant through Uber Eats, but when my food arrived, the bag was open, and the sticker was torn. Some items were missing from my order. I reached out to Uber Eats but haven’t received a response yet. I waited an hour for my food, which was quite frustrating. I decided to visit the restaurant in person to see if they could fix the order. I didn’t expect much, but to my surprise, they were quick to resolve the issue. It was football Sunday, so I appreciated how efficiently they handled it.

jason-michaud-2
26.12.2023

The food is generally quite good, but the fries were overly seasoned to the point where I could hardly eat them. It took an incredibly long time for my order to arrive—about an hour from when I placed it until I finally started eating, and I tend to eat quickly. On the plus side, the wings were excellent. I might give them another chance, but if I have a similar experience again, I won't be returning.

andrea-tinedo
26.12.2023

I did a orden online, i’m i did not received my drinks, i call the store and the lady who answers said you can come and pick it up. i ordered online because i cannot go to the store. she said that she will call me with a credit and did not call me.

mav-a
26.12.2023

I received undercooked food! I believe it was raw, so I called to voice my complaint and ended up being put on hold for 10 minutes. It was a really frustrating experience.

tim-strobel-1
26.12.2023

Food was great but it took a while to come out. Had to wait around 10 minutes over the time given online.

Menu

Last update : 06.05.2023

4.5 ★ from 2 reviews

The wings and stripes were fantastic. However, the fries were incredibly salty and inedible. It wasn't worth the trouble to drive back for a replacement, which left us disappointed with that part of our meal. On a positive note, the staff was very friendly and helpful while we waited for our order.

Hilda and her team are exceptional! My order was quite large, but she went above and beyond to assist me throughout the ordering process. The pickup was a breeze, and everything was ready on time!

Int Restaurants
3.5 ★ from 322 reviews

FAQ

These Photos from Wingstop from Prosper have been uploaded by the Menu community. They showcase the dining area at Wingstop, its interior, location and of course, fantastic Shots of the tasty food from Wingstop.

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