Casey's - Princeton
Casey's
Description
Dining at this Casey's location was marked by frustrating delays and poor service. Guests experienced extended wait times, with some waiting over two hours for their orders, only to receive incorrect or subpar pizzas. Communication proved inadequate; repeated calls about their orders yielded little reassurance or apology. The reward program, intended to enhance the experience, also fell short, as customers found it unusable for their purchases. Overall, this establishment seems in dire need of improvements in both service efficiency and customer satisfaction, as patrons vowed to seek alternatives for their pizza needs in the future.
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Terrible terrible terrible. Ordered a simple cheese pizza. Delivery said it would take 1 hour and 30 minutes. Longer than I wanted, but oh well. Order put in at 6:20. It?s 8:30 and still no pizza. Called and they weren?t even apologetic.
To ensure timely dining, they need to provide food at least one and a half hours later than what they claim. However, tonight we waited over two hours for a cheese pizza!
I had a terrible experience at this Casey's location. It took two hours to get our pizza, and when it finally arrived, it was the wrong order. I called four times during that wait, and each time they assured me it was on the way. An hour and a half later, we finally received the correct pizza, but it wasn't very good. I've ordered from several Casey's before, but I will never order from this one again.
Very clean, nice staff, I was fast, out and out.
I got an offer fron my rewards and when i tried to order online paying cash or using my car i was told it was not accepted for this purchase. Whe. I called she said she could take my order at the end i asked if i could use my rewards and she said no. This is ridiculous....
More information
QR-Code for the menu
