Kfc - Prattville

I have to say, I've recently noticed a decline in customer service everywhere, but this restaurant stands out for upholding the essential principles of good ser... read more I have to say, I've recently noticed a decline in customer service everywhere, but this restaurant stands out for upholding the essential principles of good service that all establishments should have. The older woman who attended to me was fantastic in every way. Thank you for maintaining what truly matters, especially during a time when so many others have fallen short.

The staff was fantastic, and my food was ready in just a few minutes! Keep up the excellent work! read more The staff was fantastic, and my food was ready in just a few minutes! Keep up the excellent work!

The staff was incredible! We arrived at 8 a.m. and were unaware that the lobby closed at 8, while the drive-thru remained open until 9. The cashier welcomed us... read more The staff was incredible! We arrived at 8 a.m. and were unaware that the lobby closed at 8, while the drive-thru remained open until 9. The cashier welcomed us with a smile and even offered us a dip (which we declined since we’re not the type to ask for extra). Our takeout order was piping hot, fresh, and absolutely delicious, even right at closing time!