Mcdonald's - Pratt
Mcdonald's
Description
A recent visit to a local McDonald's yielded varied experiences, underscoring significant inconsistencies. While some patrons appreciated the cleanliness and occasional ideal food presentation—like perfectly assembled burgers—others faced frustration from incorrect orders and unresponsive service. Long drive-through waits marred convenience, and customer interactions were often hindered by a lack of training among some staff members. However, amidst the chaos, moments of commendable service shone through, particularly in a heartwarming exchange with a disabled customer. Overall, while certain visits may bring satisfaction, the restaurant’s reliability remains questionable, leaving patrons with high expectations and mixed feelings.
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This restaurant was terrible. Our order was incorrect and they refused to replace it. The service was bad and the atmosphere was not great. This was a take out meal for lunch and the price per person was $10-20. The overall experience was disappointing with a rating of 1 out of 5 for both the food and service.
Place was clean we stopped in for a bio break and to grab some sodas. We sat in the drive line for over 25 mins I have never had a Mickey's that slow. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 1 Atmosphere: 2
We ordered two burger combos in the drive thru. With 1 of the combos we ordered a sweet tea and before we could correct it they cut us off and stopped listening. We drove to the okay window and tried to tell the lady taking our money and she said 'just tell them at the next window that they messed up '. When we got to the pick up window they already the the drinks made so we just took it. They said they were waiting in fries and to pull up to the next pick up window. So we did that and waited almost 20 minutes for them to try and give us someone else 's food. They told us they gave our food to someone else and needed our receipt to make our order. After finally getting our food 25 minutes later in total, they were not happy when I asked for my receipt back. The whole time while waiting you could hear the staff playing, joking, slapping each other, and screaming at each other. I will say when we finally got out food it was hot and correct.
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QR-Code for the menu
