Jamba - Poway

Michelle and crew went way above and beyond to provide me with an excellent experience! For some reason, my Jamba app wasn't being read by the computer, but the... read more Michelle and crew went way above and beyond to provide me with an excellent experience! For some reason, my Jamba app wasn't being read by the computer, but they honored the coupon that I was trying to use anyway. Then on the way out, I got caught up onthe door and dropped one of my smoothies. As I was frantically trying to clean up the mess, they made me another smoothie toreplace the one I dropped! I couldn't believe it! They reassured me that everything was okay and that they would finish cleaningup the mess. It was the kindest and most positive customer experience that I've had in a really long time; maybe ever. I feel sobad that I cannot remember the name of the second team member on shift, but I really want to thank her and Michelle both!

The açaí is fermented. Completely rancid. I?m amazed that this was able to be made. The person that made it somehow didn?t smell the fermentation. It smells lik... read more The açaí is fermented. Completely rancid. I?m amazed that this was able to be made. The person that made it somehow didn?t smell the fermentation. It smells like alcohol. I?m taking it back.

Jamba offers excellent customer service, and the ordering process was quick and straightforward. I really enjoyed the Vanilla Blue Sky bowl; it was both delicio... read more Jamba offers excellent customer service, and the ordering process was quick and straightforward. I really enjoyed the Vanilla Blue Sky bowl; it was both delicious and satisfying. The friendly staff member even brought out a bowl of water for our Husky! We'll definitely return to try more from their menu!

Delicious food and fantastic smoothies! The staff is incredibly friendly. I had the pleasure of meeting Brandon, Daniel, and Cesalie, and they were absolutely w... read more Delicious food and fantastic smoothies! The staff is incredibly friendly. I had the pleasure of meeting Brandon, Daniel, and Cesalie, and they were absolutely wonderful.

Terrible experience. I have a medical condition, and the staff was disrespectful about it. I ordered the same drink I've had many times at other Jamba locations... read more Terrible experience. I have a medical condition, and the staff was disrespectful about it. I ordered the same drink I've had many times at other Jamba locations, but this one simply couldn't get it right. They told me that it is what it is and I could either accept it or not. The Poway location really needs significant improvement in customer service and product knowledge. Quite disappointing.