Chipotle Mexican Grill - Poway

Dinning room at this Chipotle location is always a dump. Tables are always dirty (never wiped down) and trash cans are always over flowing. read more Dinning room at this Chipotle location is always a dump. Tables are always dirty (never wiped down) and trash cans are always over flowing.

Tonight I was treated so bad I?ll never return to this location. We visited the restaurant around 8:24pm well before the 10:00pm closing time. I understand rest... read more Tonight I was treated so bad I?ll never return to this location. We visited the restaurant around 8:24pm well before the 10:00pm closing time. I understand restaurants running out of food items and being short handed. So, I was okay with them being out ofcheese. I was going to come home and put cheese on myself. But then I saw an employee touch the trash and then start handling myfood. Then I when they bagged our the was guacamole and salsa all over the outside of food. So, I kindly asked to speak to themanager. The manager was so disrespectful. He told me there was nothing wrong with my food and I don?t deserve a refund. I askedagain nicely to be issues a refund and was called names as he walked away. I?ve been in his shoes and completely understand howfrustrating it is to be short handed and and out items. Please be warned this location could get you sick. Please share!!!

This is my teenage sons favorite, he goes to this location all the time. He loves the rice and black beans. They are usually very quick. However after covid the... read more This is my teenage sons favorite, he goes to this location all the time. He loves the rice and black beans. They are usually very quick. However after covid they have been short staffed, one time they were only taking online order when we arrivedbecause of not having the staff, so I had to order on my phone while in the restaurant. That said they have always gotten ourorder right and food is fresh. So even with the staff issues I am giving them a 5 star! I like the fact they are one of the feweateries that offer Coke Zero but I also enjoy the ice tea!

They have started to short change on chicken . Especially if you place online orders.. they load up on rice and beans and virtually no chicken .. it is a lot be... read more They have started to short change on chicken . Especially if you place online orders.. they load up on rice and beans and virtually no chicken .. it is a lot better to go order in person .. usually you will witness the chicken being empty and theworkers there hustling to still close your order with minimal chicken.. shame on chipotle for this

I had the worst experience at this location. If I could give it zero stars, I would. The staff were unwilling to offer anything other than chicken. The restaura... read more I had the worst experience at this location. If I could give it zero stars, I would. The staff were unwilling to offer anything other than chicken. The restaurant was in disarray, and both the employees and the manager had a negative attitude.