Friendly's - Pottstown

My mother and I visited this restaurant yesterday after seeing the photos. Our waitress, Mandy, was outstanding. She frequently checked in on us and served our... read more My mother and I visited this restaurant yesterday after seeing the photos. Our waitress, Mandy, was outstanding. She frequently checked in on us and served our meals promptly, even putting in a bit of extra effort. Overall, it was a pleasant experience. The food was quite good—not the best I've ever had, but certainly enjoyable for a family outing.

We visit this restaurant frequently and we absolutely love it! The staff is consistently attentive, quick, and always available. The food is prepared exactly as... read more We visit this restaurant frequently and we absolutely love it! The staff is consistently attentive, quick, and always available. The food is prepared exactly as we request and is always delicious. Plus, they offer a 50% discount on breakfast bills five days a week. What’s not to love?

Friendly's can usually be a high-quality gripper bag. One day the food will be exactly what you would hope to be the next, perhaps the next several visits will... read more Friendly's can usually be a high-quality gripper bag. One day the food will be exactly what you would hope to be the next, perhaps the next several visits will not be. Amazingly, this is not our experience with this friend. In the last few months we have ordered the takeover of this place, maybe 20 times, and we still have to be disappointed. The only drawback we had is that the kitchen does not always follow the order, and substitutions can be made without notification. The latter can now be explained by not having enough staff. Most places share this problem now. Well, I wouldn't judge her. I can also say that the substitutions are attentive to a vegetarian diet that is wonderful. Nevertheless, I think it should be aware of some cartridges. Those who visit the restaurant should also note that they run on a mere minimum staff. Several times I came to get food and find a waiting list for girls who want a table. Luckily, everyone seems to be quite respectful of the situation. So, just consider it, especially if you go on a Friday or Saturday night.

I called to discuss an issue with my food order/ preparation from this Friendly’s, delivered by DoorDash. The meat was burnt and everything was thrown together... read more I called to discuss an issue with my food order/ preparation from this Friendly’s, delivered by DoorDash. The meat was burnt and everything was thrown together in a box like garbage.. I called the store and was told by the head manager/owner that it would be best Not to order from Friendly’s anymore. He stated he’s not responsible for DoorDash deliveries. WOW!! That’s alarming but a great Excuse to divert responsibility and blame after a customer has paid for 3 horrible meals.. It makes me question Friendly’s safety and hygiene procedures during this pandemic.. I won’t be eating here again

I go for lunch here at least once a week...love the Chicken, bacon, ranch salad! Waitstaff are all friendly, helpful. We frequently go for weekend breakfasts, a... read more I go for lunch here at least once a week...love the Chicken, bacon, ranch salad! Waitstaff are all friendly, helpful. We frequently go for weekend breakfasts, all is good. Sometimes the coffee isn't hot enough for our taste, but staff resolves the issue.