Friendly's - Pottstown
Friendly's
Description
**Restaurant Review: A Mixed Bag of Experiences**
Dining at this restaurant has become a rollercoaster of emotions for patrons. While some appreciate the friendly waitstaff and hearty lunch options like the chicken, bacon, and ranch salad, others lament deteriorating food quality and an inviting ambiance. Reports of poor seating management and delayed service raise concerns about the establishment's future. Many diners reminisce about better days, hinting at a decline post-COVID. Nevertheless, some continue to support the staff, hoping for a resurgence. Regulars urge others to visit while they can, emphasizing the need for community support amidst these challenges.
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Feedback
I called to discuss an issue with my food order/ preparation from this Friendly’s, delivered by DoorDash. The meat was burnt and everything was thrown together in a box like garbage.. I called the store and was told by the head manager/owner that it would be best Not to order from Friendly’s anymore. He stated he’s not responsible for DoorDash deliveries. WOW!! That’s alarming but a great Excuse to divert responsibility and blame after a customer has paid for 3 horrible meals.. It makes me question Friendly’s safety and hygiene procedures during this pandemic.. I won’t be eating here again
I go for lunch here at least once a week...love the Chicken, bacon, ranch salad! Waitstaff are all friendly, helpful. We frequently go for weekend breakfasts, all is good. Sometimes the coffee isn't hot enough for our taste, but staff resolves the issue.
Wow, stay away. Came in got quoted “10” minutes for a seat, still not seated 35 minutes later. People lining up at the host station with no one addressing. I can see why this place is closing. God bless.
We’re not closed just yet! Make some memories here while you still can! Support our waitresses and give our cooks something to do! Come see Dorie one last time!
The food was decent, but the restaurant really needs some significant repairs. The brown ceiling tiles show signs of water damage, and there are torn seat covers on both seating areas. Overall, the atmosphere isn't very inviting. It used to be a fantastic place to eat, but now the interior is quite worn down.
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More information
QR-Code for the menu

