Urwaldblick - Table Reservation

Despite having a reservation, we weren 't on the list and were given an extra table outside (in front of the restaurant in the tropical hall, very warm for brea... read more Despite having a reservation, we weren 't on the list and were given an extra table outside (in front of the restaurant in the tropical hall, very warm for breakfast). After setting the table for four people, we only got three servings. Coffee was served, but we had to ask for milk/cream. We didn 't get salt or pepper either. The table wasn 't cleared in between. I lined up with my 7-year-old daughter after the restaurant opened to get first. The scrambled eggs were already gone, and it took forever to refill them. The natural yogurt was also gone and wasn 't refilled, even though there was still an hour and a half left for breakfast. There were four staff members on duty that day, and they failed to ensure the buffet was always stocked. There wasn 't even a single slice of cucumber, cold tomatoes, peppers, etc., which are part of a breakfast buffet, or a sweet dessert. Hot tomatoes were available, but they weren 't consumed that much. The juice selection also left much to be desired. A quick note on the biosphere: The hall was no longer what it actually was 20 years ago. There was a little discovery tour with an AI tour guide and audio headphones, an adventure trip, butterflies throughout the hall and not in a small cage /greenhouse. And the orchid exhibition was also a joke. Apart from a few large flowerpots being added to the palm trees, there was nothing else. Very sobering for a so-called exhibition. All in all, a disappointment.

Great atmosphere, but unfortunately the vegetarian breakfast was extremely poor. No cheese, no eggs, just cheap muesli, jam, and yogurt. Very disappointing. read more Great atmosphere, but unfortunately the vegetarian breakfast was extremely poor. No cheese, no eggs, just cheap muesli, jam, and yogurt. Very disappointing.